Community Tip - Have a PTC product question you need answered fast? Chances are someone has asked it before. Learn about the community search. X
Hi,
I'm using ThingWorx 8.5.5, the sequence of the logs that output via logger.debug in the script log is different with the execution code , it's inconvenient to read the log . I don't see the problem in ThingWorx 8.4.
Is there any setting about the log sequence ?
Regards,
Sean
Solved! Go to Solution.
It's been this way for as long as TWX has been available. It does it for all logs at all levels. If you want to see the logs in sequential order, open the log file directly from disk in the ThingworxStorage/logs folder.
I don't think there is such a field to configure the log order, everyone wants to record it the same order as it happens. Maybe the logs are created in a very short time range, and the write-in sequence get distorded when writing into the log file?
To which level the log is disordered? Same script/ concurrent scripts/ different script running 100ms away?
@zyuan1 ,
the log level is debug. I didn't notice if the other levels are also disordered.
yes, the logs are created in a very short time range (less than 10 ms), but in ThingWorx 8.4 I don't see the problem , maybe logger.debug become async service in 8.5.5 ?
Regards,
Sean
If that's your concern and keeps bothering you , you may create a case and let TS create ticket for you.
While since the fix will only appear in new version, we need to confirm this happens in latest 8.5.x version.
It's been this way for as long as TWX has been available. It does it for all logs at all levels. If you want to see the logs in sequential order, open the log file directly from disk in the ThingworxStorage/logs folder.
Hi @seanccc.
If you feel your question has been answered, please mark the appropriate response as the Accepted Solution for the benefit of others with the same question.
Regards.
--Sharon