ThingWorx Installation Problems

[rao91]

I am trying to install ThingWorx 8.3 H2 using the .war file. I am downloading the .war file from here - https://support.ptc.com/appserver/auth/it/esd/product.jsp?prodFamily=TWX. I am following the following steps - 

1. Java JRE installation 

2. TomCat 8.5 Installation 

3. Running http:localhost:8080 

4. Deploy the .war file 

At the end of step 4, when I try to deploy the .war file the local host fails to open. I browser throws an error "this site can't be reached' ... 

PS: I am following the instructions from this tutorial - https://community.ptc.com/t5/IoT-Tech-Tips/ThingWorx-Tutorials-Installing-ThingWorx-Neo4j-in-Windows/td-p/532555 

Thanks, 

Pawan Rao 

[slangley]

Hi @rao91.

Did you install 64-bit Java?  If so, please provide the \ThingworxStorage\log\ApplicationLog.log and <Tomcat_home>\logs\catalina.log.

Regards.

--Sharon

[slangley]

Hi @rao91.

Circling back to your original post, did you find a solution to your problem?  If so, please post it here and mark it as the Accepted Solution for the benefit of others on the Community who may be experiencing similar issues.

Regards.

--Sharon