ThingWorx Mashup giving 403 forbidden error but Composer is accessible

[PG_CG]

Hello Everyone,

We are facing an issue while viewing Mashup in Runtime or Preview it is giving 

HTTP Status 403 – Forbidden

error but the Composer is working properly.

If anyone has faced this issue or knows what could be the reason for this, please provide the information.

Thank You

[nmilleson]

@PG_CG ,

Can you tell us what User Group your User is in? 

Thanks,

Nick

[TonyZhang]

Hi @PG_CG,

Are you using Navigate trying to view a mashup contains cross-domain contents?

If that's the case, below documents might be relevant for you.

https://www.ptc.com/en/support/article/cs333587

https://www.ptc.com/en/support/article/CS318637

https://community.ptc.com/t5/PLM-Runtime-Internal/C15560202-Admin-users-are-facing-HTTP-403-Forbidden-error-in-BOM/m-p/688933#M3993