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ThingWorx Trial version isn't triggering the Subscription code on an Alert

arjunkrishna
5-Regular Member

ThingWorx Trial version isn't triggering the Subscription code on an Alert

The alert created on a property is getting triggered and is being notified in Alert monitoring section, but the subscription created by binding the same alert isn't getting executed. I've even added logger statements within the subscription code, but couldn't see it in the application logs. 

 

Is there any restriction / limitation on trial version on subscriptions and alerts? ? 

 

FYI, I've followed the instructions provided in the link - https://www.ptc.com/en/support/article/CS240914?source=search but didn't work in Trial version. 

AK
1 ACCEPTED SOLUTION

Accepted Solutions

Hi @arjunkrishna ,

 

Can you pls check the other logs such as script logs for the warning messages. You can also refer the given link for further information.

 

https://developer.thingworx.com/resources/guides/data-model-services-events-and-subscriptions

 

Kindly reach out if you are still facing the issue.

 

Regards

Bhawna

 

View solution in original post

2 REPLIES 2

Hi @arjunkrishna ,

 

Can you pls check the other logs such as script logs for the warning messages. You can also refer the given link for further information.

 

https://developer.thingworx.com/resources/guides/data-model-services-events-and-subscriptions

 

Kindly reach out if you are still facing the issue.

 

Regards

Bhawna

 

arjunkrishna
5-Regular Member
(To:bchaudhary)

@bchaudhary Thanks, the logger statements are displaying in Script logs, and was expecting to see in Application log. 

AK
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