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ThingWorx on-premise behind proxy

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Granite

ThingWorx on-premise behind proxy

Hi.

 

When I try to start the thingworxs plattform it shuts down before even starting with the error:
"Unable to retrieve license from FNO server because Connect to fnoauth.ptc.com:443 [fnoauth.ptc.com/52.2.0.42, fnoauth.ptc.com/3.216.245.130] failed: Connection timed out: connect - Shutting down the Platform."

 

I'm sure this is because I'm behind a strict corporate-proxy. How can I set up thingworxs to use this proxy to connect to the license-server?

I know there is the possibility to generate a licence-file manually, but I would prefer setting up the proxy.

1 ACCEPTED SOLUTION

Accepted Solutions

Re: thingworxs on-oremise behind proxy

Proxy may not be possible yet.

https://www.ptc.com/en/support/article?n=CS281619

 

2 REPLIES 2

Re: thingworxs on-oremise behind proxy

Proxy may not be possible yet.

https://www.ptc.com/en/support/article?n=CS281619

 

Re: thingworxs on-oremise behind proxy

In times nearly every company uses one that's a shame and very unprofessional!