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Thingworx 9.1 auto-refresh function doesn´t work for contained mashups.

sarjasalc
Visitor

Thingworx 9.1 auto-refresh function doesn´t work for contained mashups.

The Auto-refresh function in Mashups 1, 2, 3, and 4 works as expected, but once those mashups are included in the main mashup using the mashup containers the auto-refresh function configured for the main mashup doesn't update the states shown in each mashup.

sarjasalc_0-1618012595733.png

 

I found some information related in the following links

 

Auto-refresh function not triggered in Mashup with Master, Contained Mashup or Mashup displayed as popup in Thingworx:

https://www.ptc.com/en/support/article/CS338447

 

https://community.ptc.com/t5/ThingWorx-Developers/Refresh-contained-mashup-in-thingworx-9-1/m-p/7109...

 

I implemented the approach suggested by @c_lowy using the legacy Auto-Refresh widget instead of the function. It works but only if the contained mashup occurs in only one level.

 

I made a test with this approach but to get each mashup updated in the main mashup the system is sending a lot of requests to the server.  I worried about the possible bad effects that this could imply on the performance of my application.

 

Looks like the solution to this issue will be published in future releases. "Fix planned for ThingWorx 9.1.3 "Corrected in ThingWorx 9.2.0".

 

Does anyone have the same issue?
Does exist another way to solve it?

 

I really appreciate your help and support.

 

Best regards,

 

Jason lopez

 

1 REPLY 1

Re: Thingworx 9.1 auto-refresh function doesn´t work for contained mashups.

hi sarjasalc, sorry to reply late. 

 

As 9.2.0 is already released, the best solution is to upgrade to 9-2-0. Below is update manual on TW HelpCenter.

https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx%2FHelp%2FInstallatio...

 

Btw 9.1.3 will be release soon, so you can also wait this version.

 

Let me know if you have other questions or not.

 

BR,

Wenjing

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