Community Tip - You can subscribe to a forum, label or individual post and receive email notifications when someone posts a new topic or reply. Learn more! X
Hello Everybody
Yesterday I was working on my projects using my personal laptop because I have the free version of 3 months. and then I had some problems of "rest api failure". I didn't found any file in my (Things, datashape,thingshapes....) so I decided to restart my computer and after thingworx started to work again normally.
Today I tried to connect but I have this page and I really don't know what is the problem, the only thing I get is this page.
Could any one help me please ? I had all my projects on it and it's verry disturbing.
Solved! Go to Solution.
I'm using 8080 port and yes it may be a problem of tomcat also. I restarted my laptop yesterday and now Thingworx is working again hopefully. In my opinion the problem occured because my port has been occupied by another application because ports rests after a reboot in general. but I'm not sure a 100%.
Thank you for your support guys you're amazing !!
The URL in the screenshot corresponds to the mashup builder page for the mashup named PTC.SPC.Monitoring_MU. What happens if you navigate to just localhost:8080/Thingworx?
Do you see any error in the ApplicationLog.log file in ThingworxStorage\logs folder?
when try to reach the Thingworx home I get This, and when I try to reach only localhost:8080 I get error 404 page not found. I don't have acess to thingworx log application because I can not acess to thingworx
Do you think that I have a problem maybe with the configuration of my port ? Thank you verry much for your answer
Getting a 404 in localhost means Tomcat not working, are you using 8080 or 80 port?
And you can check in Tomcat Catalina log why it's not working.
I'm using 8080 port and yes it may be a problem of tomcat also. I restarted my laptop yesterday and now Thingworx is working again hopefully. In my opinion the problem occured because my port has been occupied by another application because ports rests after a reboot in general. but I'm not sure a 100%.
Thank you for your support guys you're amazing !!
If you suspect something else may be using 8080, then you can find the task as below
netstat -ano |find ":8080"
Get PID(it is 4584 in your screenshot) and run below command
tasklist |find "4584"
Thank you for your help, I didn't had the chance to read your message before resolving the problem. I will try for sure this commands if it happends again