Thingworx Application Log - Unknown error occurred

[Sathishkumar_C]

Hi

I am getting the error log at application log like "[message: [2,006] Unknown error occurred. Contact the administrator if this re-occurs.]". What is this? Any issues happening at system?

Thanks.

[yanchen]

Hi,

Which operations lead this message? search or something others?

Is there any context mentioned before or after this message?

Maybe can be ignored if this is not a valid error message.

[Sathishkumar_C]

I don't know exactly. But, whenever i am seeing the Application Log this error appearing. And it is completely random. I could not able to figure out the exact scenario.

Thanks.

[slangley]

Hi @Sathishkumar_C.

Have you resolved your issue?  If so, we would be happy for you to post your solution for the benefit of others with the same issue.  If the issue still exists, please provide additional information per the post from @yanchen.

Regards.

--Sharon

[slangley]

Hi @Sathishkumar_C.

Perhaps you can provide the logs located at \ThingworxStorage\logs so we can take a look.

Regards.

--Sharon