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Thingworx not getting started

sa-5
8-Gravel

Thingworx not getting started

Hello All,

I am using "Thingworx-Platform-H2-Developer-Freemium-7.1.2-b6". After installation of Apache  tomcat, i have deployed thingworx. But it is not getting started with the following message

"FAIL - Application at context path /Thingworx could not be started"

localhost.log

SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.listenerStart Error configuring application listener of class com.thingworx.system.ThingWorxBootstrapper

java.lang.UnsupportedClassVersionError: com/thingworx/system/ThingWorxBootstrapper : Unsupported major.minor version 52.0 (unable to load class com.thingworx.system.ThingWorxBootstrapper)

  at org.apache.catalina.loader.WebappClassLoaderBase.findClassInternal(WebappClassLoaderBase.java:2544)

  at org.apache.catalina.loader.WebappClassLoaderBase.findClass(WebappClassLoaderBase.java:858)

  at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1301)

  at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1166)

  at org.apache.catalina.core.DefaultInstanceManager.loadClass(DefaultInstanceManager.java:518)

  at org.apache.catalina.core.DefaultInstanceManager.loadClassMaybePrivileged(DefaultInstanceManager.java:499)

  at org.apache.catalina.core.DefaultInstanceManager.newInstance(DefaultInstanceManager.java:118)

  at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4764)

  at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5303)

  at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:147)

  at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:725)

  at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:701)

  at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:717)

  at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:940)

  at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1816)

  at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

  at java.util.concurrent.FutureTask.run(Unknown Source)

  at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

  at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

  at java.lang.Thread.run(Unknown Source)

Catalina.log

SEVERE [http-nio-8181-exec-6] org.apache.catalina.core.StandardContext.startInternal One or more listeners failed to start. Full details will be found in the appropriate container log file

SEVERE [http-nio-8181-exec-6] org.apache.catalina.core.StandardContext.startInternal Context [/Thingworx] startup failed due to previous errors

Any help is much appreciated.

Thanks

Senthil

5 REPLIES 5
sreddy-41
1-Visitor
(To:sa-5)

This error points to your JRE version, Please check if your JRE version is 1.8.*.

sa-5
8-Gravel
(To:sreddy-41)

Hi Sivaranjan,

Thanks for the response. I am using JRE 1.7. Should I use 1.8 ?

Thanks

Senthil

Aanjan
12-Amethyst
(To:sa-5)

Senthil, click here to access the system requirements documentation for the 7.1 version. As noted in the document 1.8 is required, and the tested version is 1.8.0_92-b14 (64-bit).

sreddy-41
1-Visitor
(To:sa-5)

Yes please, use  JRE 1.8.

sa-5
8-Gravel
(To:sreddy-41)

Thanks a lot. it works.

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