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Hi,
Thingworx was working fine till now and after a system update the tomcat is not starting and I have found an error in tomcat logs during tomcat service startup which is mentioned below.
Jan 17, 2024 4:45:22 AM org.apache.catalina.core.ApplicationContext log
INFO: No Spring WebApplicationInitializer types detected on classpath
Jan 17, 2024 4:45:29 AM org.apache.catalina.core.StandardContext listenerStart
SEVERE: Exception sending context initialized event to listener instance of class [com.thingworx.system.ThingWorxBootstrapper]
I have also attached the application log and tomcat log along with this question.
Someone kindly help me to resolve this.
Thingworx version: 9.3.5-b1258
Java version: jdk-11.0.16.1
DB: PostgreSQL 15
Solved! Go to Solution.
Hi @BharathB
Properties getting loaded into memory that is causing a stack overflow error. kindly open a case as we'll need to evaluate the property_vtq table and clean up select properties, large infotables should not be stored as persisted properties.
Hi @BharathB
Thanks for sharing logs, kindly check the below location and let me know the theworx-platform-common-9.3.5-b1258.jar jar file is found in your instance.
file:/C:/Program%20Files%20(x86)/ThingWorxFoundation/tomcat/current/webapps/Thingworx/WEB-INF/lib/thingworx-platform-common-9.3.5-b1258.jar)
Hi @BharathB
Properties getting loaded into memory that is causing a stack overflow error. kindly open a case as we'll need to evaluate the property_vtq table and clean up select properties, large infotables should not be stored as persisted properties.
Hi @BharathB
I have seen you have opened a case, thanks for this, we will provide support on it, kindly mark it as completed.
Hi @BharathB
We have already resolved this issue at the meeting in your opened case, kindly mark it as the solution.
Thanks,
Surya