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Three Model Viewer and google map does not see on Goggle Chrome

dbologna1
1-Newbie

Three Model Viewer and google map does not see on Goggle Chrome

Hi All,

I'm using Thingworx 7.4.

When I'm using Google Chrome

the widgets google map and Three Model Viewer are not see on Mashup.

The following are the mashup on Chrome

next picture is the same mashup in Internet Explorer 11 (11.0.40)

Can someone help me

Many Thanks

Dimitri

6 REPLIES 6
placatus
5-Regular Member
(To:dbologna1)

Can you open up the Chrome Developer console and see if there are any errors in there?

To open the dedicated Console panel, either:

  • Press Ctrl+Shift+J (Windows / Linux) or Cmd+Opt+J (Mac).
  • If DevTools is already open, press the Console button.

Hi Petrisor,

many thanks for your suggestion.

The message  on console panel  in firefox browser are the following

Many Thanks

BR

Dimitri

placatus
5-Regular Member
(To:dbologna1)

A custom widget that you have installed does not work correctly on Chrome. This is made clear by the SyntaxError in the console log.

Can you maybe right click on CombinedExtensions.20170719_062407.js (the red line) and select open in a new tab. Then attach the results here. This can help us understand which of the widgets causes the problems.

Hi Petrios ,

sorry for my delay but Yesterday I was out of office.

In attach a CombinedExtensions.20170719_062407.js file as you requested.

BR

Dimitri

placatus
5-Regular Member
(To:dbologna1)

Looks like the chartWidget_ExtensionPackage that you imported was somehow messed up as it's contains invalid characters. Can you try to remove it and redownload it from another source?

Hi Petrisor,

I did the following steps :

1)I removed the package chartWidget_ExtensionPackage

2) I download chartWidget_ExtensionPackage from market Place PTC

3) I import the extension in Thingworx

4) there is the same error

inside the code CombinedExtensions.20170726_040237.js I see the following rows

BR

Dimitri

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