Unable to import Thingshapes

[twxadmin]

While importing Thingshapes I am facing below error. 

Import Failed: java.lang.RuntimeException: java.lang.RuntimeException: java.lang.RuntimeException: java.util.ConcurrentModificationException

failed to import from attachment

Entity import failed

after this subscriptions running based on timer events start throwing errors on things using that particular thingshape. example error below.

Error Executing Event Handler 'incrementTimer_Subscription' for event Type.Thing:Entity.SmartThing_Timer:Event.Timer

[Sathishkumar_C · Accepted solution]

might be missed the timer thing which is attached in that thingshape subscription,

Refer this article as well.. https://www.ptc.com/en/support/article/CS367231

[twxadmin]

Timer things are already deployed. Make a single line of change in any one service of thingshape and import it and you will notice these errors.

[slangley]

Hi @twxadmin

We recommend turning on stack tracing in the logging subsystem, try the import again, then provide the ApplicationLog.log and ErrorLog.log located in \ThingworxStorage\logs so we can take a look.

Remember to turn off stack tracing once you've finished testing.

Regards.

--Sharon