Unable to load Entity type in Thingworx flow connector

[Janakiraman-P]

Hi,

I am using Thingworx Execute Service connector to execute a service from other Thingworx instance(consider as X), The entity type is not loading even after successful connection.

If I connect to the local server or other than X, I could able to load everything. How can I trace the problem in this case?

Regards,

Janakiraman P

[Janakiraman-P]

Hi,

The following service returns 400 as status code on click of Entity Type.

getTemplatesShapesResourcesSubsystems

400 Bad Request

Regards,

janakiraman P

[gnandyala]

Hi Janakiram,

Will you provide us Nginx logs and vhost logs.

Thank you,

gautham

[Janakiraman-P]

Hi,

Please find the log file.

[gnandyala]

I see this error in the log:

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond) while connecting to upstream, client: 10.20.200.81, server: bltswxxxxx.lnties.com, request: "GET /Thingworx/Composer/ HTTP/1.1", upstream: "http://XXX.X.X.X:8088/Thingworx/Composer/", host: "bltswxxxxx.lnties.com:8080"

Can you confirm if the server is X?

[slangley]

Hi @Janakiraman-P.

If you have found a solution to your question, please post it here for the benefit of others with the same question.  If you are still searching for a solution, please provide the logs previously requested.

Regards.

--Sharon

[slangley]

Hi @Janakiraman-P.

Have you found a solution to your problem?  If so, please post it here and mark it as the Accepted Solution for the benefit of others on the community.  If you're still struggling to find a solution, please provide more details regarding the problem so we can assist.

Regards.

--Sharon