Unable to run Sammy and getting below attached error. can anyone help ?

[SwapnilP]

[vnamboodheri]

Hello @SwapnilP, 

Thank you for your question. 
However, I'd like to recommend to bring more details and context to your initial inquiry. 
It also helps to have screenshot(s) to better understand what you are trying to do in your process. 

This will increase your chances to receive meaningful help from other Community members. 

Regards,
Community Moderation Team.

[PEHOWE · Accepted solution]

Hello @SwapnilP .
In order for the Sammy Tool to work you need to be able to login to the PTC eSupport site.
The online Documentation for "Sammy Desktop"

The screen capture from the web site seems to answer your question:

Let me know if this helps

Regards,

Pehowe

[PEHOWE]

Hello @SwapnilP ,

It appears that  your question.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

In the event that this response did not answer your question, please post your current status so that we can continue to support.

Thanks for using the PTC Community!

Regards,

Pehowe