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Community Tip - Learn all about the Community Ranking System, a fun gamification element of the PTC Community. X

ValueDisplay widget is not clickable

seanccc
17-Peridot

ValueDisplay widget is not clickable

Hi ,

 

The ValueDisplay is not clickable in Android Pad for Firefox and Edge.  No response if tap it .   It only works in Chrome.   Is it a known issue ? 

 

Regards,

Sean

4 REPLIES 4
slangley
23-Emerald II
(To:seanccc)

Hi @seanccc.

 

I'm not finding that this issue has been reported.

 

Please provide details of your ThingWorx and Android versions and I will report this as an issue.

 

Regards.

 

--Sharon

seanccc
17-Peridot
(To:slangley)

@slangley ,

 

Please check the versions below : 

 

Thingworx 8.4.2 + Postgresql 10.x + Tomcat 9.x

Andrioid 9

vangne
16-Pearl
(To:seanccc)

@seanccc 

 

Thanks for providing the details about Thingworx/Android version.

 

Could you please tell where exactly you are clicking and where it should display?

Please provide more/stepwise details on the use case.

 

It would be helpful to know what exactly you would like to achieve/implement.

 

Thanks,

Vibhuti

 

vangne
16-Pearl
(To:vangne)

@seanccc I will follow up offline via support case regarding this issue.

 

-Vibhuti

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