The PTC Community email address has changed to firstname.lastname@example.org. Learn more.
[context: Extension Exception][message: Extension must have a metadata.xml file.] i am getting same error for importing installed extension from one Thingworx instance to other of same version. i followed
A few more useful resources to help you:
2. From "Help Center" - "Importing Extensions": https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Getting_Started/ImportingandExportinginThingWorx/ImportingExtensions.html
3. Similar question from earlier - "Import of GoogleWidgets_ExtensionPackage.zip -> Extension must have a metadata.xml file": https://community.ptc.com/t5/ThingWorx-Developers/Import-of-GoogleWidgets-ExtensionPackage-zip-gt-Extension-must/td-p/507183