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I've had to switch from the Neo4J ThingWorx to using the PostgreSQL version of ThingWorx. I de-installed the current version, deleted ThingWorxStorage and ThingWorxStoragebackup and installed the PostgreSQL version.
When I started ThingWorx again I got the message "Failure to return license click check".
I read this document, and I
What might be causing this problem?
Solved! Go to Solution.
It turns out this was due to a misconfigured PostgreSQL database connection.
If you haven't done already, please open a case with support.ptc.com
Thanks!
As Pai suggested, please do open a support case. On a side note, does this error occur on all browsers or specific ones? If you have not tried yet, can you retry on both Chrome and Firefox?
It turns out this was due to a misconfigured PostgreSQL database connection.