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unable to add data in thingworx analytics server 8.3.2

mahitejg
11-Garnet

unable to add data in thingworx analytics server 8.3.2

I'm using windows 2016 server edition 4 cores 16gb ram and 50 gb of memory I am unable to add data all i can see is the status  and freezes there.

 

Creating copy of Configuration File...
Creating copy of Data File...
Submitting Create Dataset request...

Thingworx analytics  server editon 8.3.2 and same for the foundation

how can I add the data 

1 ACCEPTED SOLUTION

Accepted Solutions
mgoel
17-Peridot
(To:mahitejg)

@mahitejg

 

Thank you for opening this post on community.

 

Could you please check if you twas-zookeeper microservice remain in paused state. Follow the below article to resolve this issue.

https://www.ptc.com/en/support/article?n=CS285428

 

Do let me know in case of any question.

Regards-Mohit

 

 

View solution in original post

2 REPLIES 2
mgoel
17-Peridot
(To:mahitejg)

@mahitejg

 

Thank you for opening this post on community.

 

Could you please check if you twas-zookeeper microservice remain in paused state. Follow the below article to resolve this issue.

https://www.ptc.com/en/support/article?n=CS285428

 

Do let me know in case of any question.

Regards-Mohit

 

 

mahitejg
11-Garnet
(To:mgoel)

hi @mgoel thanks a lot for your help it works like a charm 

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