HI ,
I have installed thingworx on windows machine connecting to Azure SQL. I get below error in scrrenshot. Upon checking through the KB i didn't linsence file gnereated . I see F:\ThingworxPlatform\licenseRequestFile.txt . Can you please help set up .
Below are the error in Application log file
License has not been installed
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2023-03-31 17:57:13.927+0000 [L: WARN] [O: c.t.s.s.p.PlatformSubsystem] [I: ] [U: SuperUser] [S: ] [P: ] [T: metrics-SystemMetricsLogReporter-1-thread-1] ThingworxPersistenceProvider.ConnectionPool: BusyConnections= 0, IdleConnections= 5, MaxConnections= 100, ThreadsAwaitingCheckout= 0, TotalConnections= 5
2023-03-31 18:02:09.867+0000 [L: ERROR] [O: c.t.w.Subsystems] [I: ] [U: Administrator] [S: ] [P: ] [T: http-nio-8080-exec-3] Unable to Invoke Service GetCurrentLicenseFeatureInfo on LicensingSubsystem : No license installed
2023-03-31 18:02:09.867+0000 [L: WARN] [O: c.t.w.BaseService] [I: ] [U: Administrator] [S: ] [P: ] [T: http-nio-8080-exec-3] Transaction has been marked as a failure for request /Thingworx/Subsystems/LicensingSubsystem/Services/GetCurrentLicenseFeatureInfo
2023-03-31 18:04:56.224+0000 [L: WARN] [O: c.t.e.RootEntity] [I: ] [U: Administrator] [S: ] [P: ] [T: http-nio-8080-exec-6] Cannot set Project on Entity PTCDefaultProject:Project. Ignoring value.
2023-03-31 18:04:56.229+0000 [L: ERROR] [O: c.t.c.ImportProcessor] [I: ] [U: Administrator] [S: ] [P: ] [T: http-nio-8080-exec-6] Unable to process import: License has not been installed
2023-03-31 18:04:56.230+0000 [L: WARN] [O: c.t.e.RootEntity] [I: ] [U: Administrator] [S: ] [P: ] [T: http-nio-8080-exec-6] Cannot set Project on Entity PTCDefaultProject:Project. Ignoring value.
2023-03-31 18:04:56.231+0000 [L: ERROR] [O: c.t.w.Things] [I: ] [U: Administrator] [S: ] [P: ] [T: http-nio-8080-exec-6] Import Failed: License has not been installed
2023-03-31 18:04:56.231+0000 [L: WARN] [O: c.t.w.BaseService] [I: ] [U: Administrator] [S: ] [P: ] [T: http-nio-8080-exec-6] Transaction has been marked as a failure for request /Thingworx/Things
2023-03-31 18:05:47.680+0000 [L: WARN] [O: c.t.e.RootEntity] [I: ] [U: Administrator] [S: ] [P: ] [T: http-nio-8080-exec-7] Cannot set Project on Entity PTCDefaultProject:Project. Ignoring value.
2023-03-31 18:05:47.682+0000 [L: ERROR] [O: c.t.c.ImportProcessor] [I: ] [U: Administrator] [S: ] [P: ] [T: http-nio-8080-exec-7] Unable to process import: License has not been installed
2023-03-31 18:05:47.682+0000 [L: WARN] [O: c.t.e.RootEntity] [I: ] [U: Administrator] [S: ] [P: ] [T: http-nio-8080-exec-7] Cannot set Project on Entity PTCDefaultProject:Project. Ignoring value.
2023-03-31 18:05:47.683+0000 [L: ERROR] [O: c.t.w.Things] [I: ] [U: Administrator] [S: ] [P: ] [T: http-nio-8080-exec-7] Import Failed: License has not been installed
