Vuforia Studio and Chalk Tech Tips

Vuforia Studio Enhancements to userpick Event (iOS and Android only) The userpick event now contains geometric information that can be used to localize augmentations based on user interactions. For more information, see Geometric Information Mapping with the userpick Event. The response payload of the user pick event is added to the result “eventData” of the event listener $scope.$on(‘userpick’, function(event, targetName, targetType, eventData). Tracking Status API Now Available (iOS and Android only) Tracking status is now exposed via the Tracking API allowing you to build your own business logic linked to tracking status or tracking status changes. For more information, see Tracking Status API. Note: Tracking status is not available in preview. Multibyte Characters Now Fully Supported Multibyte characters are now supported in all of the following places: Display URLs Folder names Exported ZIP files The following enhancements were also made as part of this update: Experiences with only whitespace characters in the name will be renamed to untitled+<timestamp>. Whitespace characters at the very beginning or end of a project name will be removed. Project names must contain no more than 255 characters. Note: A known issue exists where renaming a project that has more than 255 characters results in a non-localized system message. Improvements to Model Rendering and Lighting Improvements were made to the rendering and lighting environment for 3D models in Vuforia Studio to be consistent with other PTC products such as Creo Parametric and Creo Illustrate. Modernized Architecture to Resolve AngularJS Vulnerabilities Modernized the architecture of the Vuforia Studio web editor to address and resolve AngularJS–related vulnerabilities. Note: Improvements to the runtime components for this issue remain in progress. ThingWorx 9.6 Now Supported ThingWorx 9.6 is now supported. Vuforia View Support for iOS/iPadOS 18.0 iOS/iPadOS 18.0 is now supported. Support for Android 15 Android 15 is now supported. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release    

Experience Service Added Entra ID Configuration Examples An Entra ID SSO configuration example was added to the Help Center. For more information, see Microsoft Entra ID Configuration Example in the Experience Service and Admin Help Center. Added Okta SSO Configuration Example An Okta SSO configuration example was added to the Help Center. For more information, see Okta Configuration Example in the Experience Service and Admin Help Center. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Experience Service Added Entra ID Configuration Examples An Entra ID SSO configuration example was added to the Help Center. For more information, see Microsoft Entra ID Configuration Example in the Experience Service and Admin Help Center. Added Okta SSO Configuration Example An Okta SSO configuration example was added to the Help Center. For more information, see Okta Configuration Example in the Experience Service and Admin Help Center. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio ThingWorx 9.5 Support ThingWorx 9.5 is now supported in Vuforia Studio. New Observation for Stationary Objects Preset A new Observation for Stationary Objects preset is available for Advanced Views for objects that can be recognized from any angle when standing around the object, but not from below it. For more information, see Observation for Stationary Objects in the Vuforia Developer Library. Note: This new guide view replaces the 360 Dome guide view that was previously available. macOS Sonoma Support macOS Sonoma is now supported. Vuforia View RealWear HMT-1 Devices No Longer Supported Vuforia View is no longer supported on RealWear HMT-1 devices, as RealWear has announced that the HMT-1 devices are at end-of-life and will no longer receive firmware or security updates beyond v12.6. We encourage you to upgrade to RealWear’s Navigator series for continued device support from PTC. For more information, see RealWear’s RealWear HMT-1 and HMT-1Z1 End of Security Update support notice and Firmware Update and Support Policy. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio 2D Rendering Updated from AngularJS to LitElement The 2D rendering in Vuforia Studio has been updated to use LitElement instead of AngularJS. Vuforia View RealWear RealWear has announced that RealWear HMT-1 devices are at end-of-life, and will no longer receive firmware or security updates beyond v12.6. As a result, we will be unable to fully support HMT-1 and HMT-1Z1 devices beginning in the upcoming 9.21.0 release. We encourage you to upgrade to RealWear’s Navigator series for continued device support from PTC. For more information, see RealWear’s RealWear HMT-1 and HMT-1Z1 End of Security Update support notice and Firmware Update and Support Policy. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

You can rename a project to avoid overwriting an existing published project with the same name on your Experience Service. To Rename your project, open the project you want to rename and click on the project name in the header bar; the field will become editable. For additional information, see Rename a Project  Here are a few things you need to consider when renaming a project: Renaming an already published project creates a duplicate of the project that is unpublished; it does not rename the already published project on the Experience Service To avoid having multiple copies of the same project on your Experience Service, unpublish the original project before renaming it and publishing it. Once you rename an already published project, and then publish the renamed project, a new QR code is created (different from the originally published project's QR code)

Vuforia Studio Known Issue: Unable to Upload Files to Vuforia Studio in Chrome for Mac OS There is currently a known issue in Chrome for Mac where users are unable to upload files to Vuforia Studio when using Chrome 122.0.0.0 and 123.0.0.0. If you are using either of the aforementioned versions of Chrome for Mac, please update to Chrome 123.0.6312.10 to resolve the issue. According to Google, this issue should be resolved in Chrome 124.0.0.0. For more information, see Google’s IssueTracker. New Project Overwrite Message When Publishing A new message appears when a user publishes a project that has the same name as an existing published project on the same Experience Service. Project Name Can Now Be Updated from the Header Bar within a Project Users can now rename a project by clicking on the project name in the header bar from within a project. Image Targets Now Generated at Runtime Image Targets are now generated at runtime, and no longer at design time. Note: If you’re using Vuforia View 9.16.0 or above, all existing projects and new projects should work as expected as this change is backwards compatible. However, experiences that contain an Image Target and have been created with Vuforia Studio 9.19.0 and above will not work properly when consumed with Vuforia View 9.15.0 and below. Performance Improvement to Uploading a CAD Model .glb files no longer appear under Resources to help improve performance when uploading a CAD file. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio Project Name Now Available in Metadata Project name is now accessible through scripting in Home.js. Vuforia View Support for Android 14 OS Android 14 OS is now supported. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio There were no new features or updates for the 9.17.0 version of Vuforia Studio Vuforia View HoloLens: Dynamic bounding box information is now available at runtime iOS: iOS/iPadOS 17 is now supported iOS/iPadOS 15 is no longer supported Experience Service Ability to disable publishing experiences for offline viewing Note: If your Experience Service is hosted by PTC Cloud Services, open a Technical Support case requesting to update the configuration Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio New Duplicate action available for views in an experience Usability and UI improvements to the New Project window Improvements to Image Target widget source validation to help users upload images that will result in reliable targets Support for ThingWorx 9.4 Vuforia View Bounding box and location information can now be generated for any model at runtime (iOS and Android) As of March 2024, you will no longer be able to install Vuforia View on devices running iOS 14. Experience Service New Project Access screen allows administrators to disable publishing projects with public access in Vuforia Studio Note: If your Experience Service is hosted by PTC Cloud Services, open a Technical Support case requesting to update the configuration Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio Improved messaging for Advanced Model Target status when publishing a project Vuforia View A new Show Tracking Status option is available from the menu within an experience. Possible statuses include: TRACKING IS STABLE TRACKING IS UNSTABLE REDUCE MOTION IMPROVE LIGHTING OBJECT OUT OF VIEW Experience Service (on-premises) There were no new features or updates for the 9.15.0 version of the Experience Service. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio Bounding box and location information is now available in CAD metadata New RealWear Nav 520 option available in the custom canvas size drop-down list on the 2D canvas JavaScript properties now documented for all widgets Vuforia View Vuforia View is no longer supported on the following devices: Surface Pro 7 Surface Pro 6 Surface Pro 5th Gen (2017) Surface Pro 4 Surface Book Surface Go Surface Go2 Vuzix M400 Smart Glasses You may still be able to use Vuforia View to consume published experiences on these devices, but Technical Support will no longer be available. You should also expect that Vuforia View may stop working correctly on these devices after September 2023. Then, at the end of the year (2023), the following will happen for Windows and Vuzix devices: Vuforia View will be removed from the Windows Store. Vuforia View will be removed from Vuzix App Store. No updated versions of Vuforia View for Windows will be available on the PTC Software Downloads site; only older preexisting versions will remain. Experience Service There were no new features or updates for the 9.14.0 version of the Experience Service. Bug fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio New and improved Model Target widget allows more advanced configurations of Model Targets  including: Automatic coloring of Model Targets Simplification when a model is too complex (for Advanced Views) Ability to create multiple Advanced Model Targets You can now use a command prompt shortcut to configure Vuforia Studio to run over HTTPS Vuforia View RealWear Navigator 520 devices are now supported Experience Service (On-premises) Access to Vuforia Cloud Services to generate Advanced Model Targets is now available for on-premises installations of the Experience Service. For more information, see Request Advanced Model Target Generation. For more information about installing and deploying an Experience Service on-premises, see the Experience Service Help Center. Bug fixes See Bug Fixes for additional information on bugs resolved in this release

As part of the Vuforia Studio 9.13.0 release, a new way to create and configure model targets is now available!    The updated Model Target widget allows users more configuration options within Vuforia Studio to ensure optimal tracking of their models. Advanced configuration options include:   Automatic coloring of Model Targets Simplification when model is too complex (Advanced Views only) Multiple Advanced Guide Views For additional information on these new options, see our Configure a Model Target Help Center topic.

Vuforia Studio (Windows only) The ssl-settings.json file has been moved to the ProgramData directory for streamlined SCCM deployment. Note: This only applies to Vuforia Studio run over HTTPS. A new shortcut to configure HTTPS locally for Vuforia Studio is now available. For more information, see Vuforia Studio run over HTTPS. Vuforia View An updated version of Vuforia View was not released for 9.12.0. Experience Service There are no new features or updates for the 9.12.0 version of the Experience Service. Bug fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio Changes to Check for Updates functionality—You will no longer be automatically prompted with the Update Available window when a new version of Vuforia Studio is available. Beginning in version 9.11.0, you must manually check for updates by navigating to the Vuforia Studio menu in the upper-right corner, and selecting Check for Updates. Once the Check for Updates window appears, compare Your version with the version that is displayed above the list of new features. For more information, see Update Vuforia Studio to the Latest Version. Windows OS: Vuforia Studio is now available for download from the Microsoft Store (The legacy installer is no longer available on the PTC Software Downloads page). A new app package (appxbundle) installer is now available on the PTC Software Downloads page for installing in a closed network environment. (The legacy restricted installer is no longer available on the PTC Software Downloads page). Mac: The Check for Updates action is now available from the Vuforia Studio menu in the upper-right corner. For more information, see Update Vuforia Studio to the Latest Version. Vuforia View ios: Quickly take sharper pictures—Users can now turn advanced camera controls on and off to using the new Turn on Tap to Focus action available from the experience menu. When Tap to Focus is turned off, the focus of interest is automatically selected by the device’s automatic focus areas and exposure setting. When Tap to Focus is turned on, the Vuforia View user can manually select the focus of interest by tapping on a specific area of the screen. Note: By default, Tap to focus is turned off. As of September 2023, Vuforia View will no longer be supported on the following devices. For more detailed information, see the What's New in the Help Center. Surface Pro 7 Surface Pro 6 Surface Pro 5th Gen (2017) Surface Pro 4 Surface Book Surface Go Surface Go2 Vuzix M400 Smart Glasses Experience Service: There are no new features or updates for the 9.11.0 version of the Experience Service. Bug fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio NOTE: For information on how the new appx bundle can be deployed, see this post Vuforia Studio is now available for download from the Microsoft Store for Windows OS. While the existing Vuforia Studio installer will still be available in 9.10.0, we encourage you to use the new Microsoft Store download (appxbundle) that is now available, as the legacy installer will no longer be available on the PTC Software Download page with the next release of Vuforia Studio. A new app package (appxbundle) installer is now available on the PTC Software Downloads page for installing in a closed network environment on Windows OS. While the existing Vuforia Studio restricted (legacy) installer will still be available in 9.10.0, we encourage you to use the new app package installer that is now available on the PTC Software Downloads page, as the restricted (legacy) installer will no longer be available with the next release of Vuforia Studio. As of April 30th, 2023, the Vuforia Area Target Creator app will be deprecated and removed from the Apple App Store. We recommend extracting and saving all Area Targets from the Vuforia Area Target Creator app before this date. For information about retrieving your Area Targets, see the “Extracting Area Targets” section under Testing Area Targets. Going forward, we also recommend using the new Vuforia Creator app to create Area Targets. For more information about creating Area Targets for use with Vuforia Studio, see Create an Area Target. Vuforia View There are no new features or updates for the 9.10.0 version of the Vuforia View. Experience Service There are no new features or updates for the 9.10.0 version of the Experience Service. Bug fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio ATTENTION: A new Vuforia Studio Windows installer will be introduced in the first quarter of 2023. This will affect new installations and upgrades for both online and offline (restricted) installations. For more information about the changes, see our community announcement  Improvements to Advanced Model Target error handling to include more detailed information and resolutions Vuforia View There are no new features or updates for the 9.8.0 version of Vuforia View Bug fixes and minor improvements  Experience Service There are no new features or updates for the 9.8.0 version of the Experience Service

Currently, we do not recommend using Vuforia Studio with Chrome 106.0.5249.91 or later and Microsoft Edge 106.0.1370.37 due to a major issue with Chromium; Google has been made aware of the issue. Until it is resolved, we recommend using older versions of Chrome or Microsoft Edge.   Vuforia Studio The Wayfinder widget is now out of beta and full access is available. Improvements to the Wayfinder widget include: A pop-up with information about the Wayfinder widget appears when the widget is added to an experience A new Looping property is available that returns a user to the first Waypoint in the array once the last Waypoint is reached Improved ribbon density Improved property names Default gaze vector is now 90 degrees from the surface that the Waypoint is mated to Improved text label design Vuforia View Target acquisition effect is available on all mobile platforms NOTE: The model recognition for Advanced Model Targets will be visualized by a snapping effect in the experience.  HoloLens 2: Wayfinder and Waypoints are now available for 3D eyewear experiences Experience Service There are no new features or updates for the 9.7.1 version of the Experience Service

Vuforia Studio See Bug Fixes Vuforia View HoloLens: Vuforia View for HoloLens now users Vuforia Engine 10.8 Bug fixes and minor improvements Experience Service There are no new features or updates for the 9.6.0 version of the Experience Service

Vuforia Studio A beta version of the new Wayfinder widget is now available! The Wayfinder widget allows you to place Waypoints that help lead users towards a specific part of a model or place in their environment. Before you can start trying out the Wayfinder widget, you'll need to enable the widget so that it is displayed in your Widget panel. The following Creo Illustrate sequence properties are now exposed in Vuforia View for HoloLens 2 devices when stepStarted and stepCompleted events are triggered: stepDescription and duration. Vuforia View Windows: Update Vuforia View to the latest version to resolve an issue with the app crashing when gallery experiences are opened. Experience Service There are no new features or updates for the 9.5.0 version of the Experience Service.