Vuforia Studio and Chalk Tech Tips

Just helped someone who was seeing a difference between the Preview mode and what Vuforia View was showing. The experience was being developed for public access, so what was happening is that Preview mode worked because they were using their Studio credentials to run the Thingworx service. When they used Vuforia View, they were using es-public-access to run the Thingworx service. And es-public-access did not have the runtime permissions to execute the service.   The error indication was found in the Application Log complaining about the Entity and Service not being able to be run.   Don't forget to set your permissions for es-public-access so it can run your services!  

Your company might have a css that represents the corporate identity - or you may have other sources of reusable css styles that you want to include with minimal effort. Here is what you have to do to use corporate css files to drive the look and feel of your experiences: Add the corporate css file (e.g. company.css) to your resources In Application styles add the following at the beginning (before any other css style entry: @import url(#{$resources}/Uploaded/company.css);     With the following content in company.css: And this label definition:   Produces this outcome (you see it in the editor as well as in the preview):   Gotcha!    

You can get the view count for all public experiences by using the below REST API call.   GET <your ES URL>/compliance/views   This will return a JSON object with a views and billables field where: views = the download number of publicly accessible projects & billables = how many downloads are counted towards billable tokens   You can also specify the startDate and endDate in your request. These parameters can be defined by a UTC date string, JSON date string, or time in milliseconds since a specified date.   

Vuforia Studio Bounding box and location information is now available in CAD metadata New RealWear Nav 520 option available in the custom canvas size drop-down list on the 2D canvas JavaScript properties now documented for all widgets Vuforia View Vuforia View is no longer supported on the following devices: Surface Pro 7 Surface Pro 6 Surface Pro 5th Gen (2017) Surface Pro 4 Surface Book Surface Go Surface Go2 Vuzix M400 Smart Glasses You may still be able to use Vuforia View to consume published experiences on these devices, but Technical Support will no longer be available. You should also expect that Vuforia View may stop working correctly on these devices after September 2023. Then, at the end of the year (2023), the following will happen for Windows and Vuzix devices: Vuforia View will be removed from the Windows Store. Vuforia View will be removed from Vuzix App Store. No updated versions of Vuforia View for Windows will be available on the PTC Software Downloads site; only older preexisting versions will remain. Experience Service There were no new features or updates for the 9.14.0 version of the Experience Service. Bug fixes See Bug Fixes for additional information on bugs resolved in this release

Experience Service Added Entra ID Configuration Examples An Entra ID SSO configuration example was added to the Help Center. For more information, see Microsoft Entra ID Configuration Example in the Experience Service and Admin Help Center. Added Okta SSO Configuration Example An Okta SSO configuration example was added to the Help Center. For more information, see Okta Configuration Example in the Experience Service and Admin Help Center. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio Improved messaging for Advanced Model Target status when publishing a project Vuforia View A new Show Tracking Status option is available from the menu within an experience. Possible statuses include: TRACKING IS STABLE TRACKING IS UNSTABLE REDUCE MOTION IMPROVE LIGHTING OBJECT OUT OF VIEW Experience Service (on-premises) There were no new features or updates for the 9.15.0 version of the Experience Service. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Experience Service Added Entra ID Configuration Examples An Entra ID SSO configuration example was added to the Help Center. For more information, see Microsoft Entra ID Configuration Example in the Experience Service and Admin Help Center. Added Okta SSO Configuration Example An Okta SSO configuration example was added to the Help Center. For more information, see Okta Configuration Example in the Experience Service and Admin Help Center. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio ThingWorx 9.5 Support ThingWorx 9.5 is now supported in Vuforia Studio. New Observation for Stationary Objects Preset A new Observation for Stationary Objects preset is available for Advanced Views for objects that can be recognized from any angle when standing around the object, but not from below it. For more information, see Observation for Stationary Objects in the Vuforia Developer Library. Note: This new guide view replaces the 360 Dome guide view that was previously available. macOS Sonoma Support macOS Sonoma is now supported. Vuforia View RealWear HMT-1 Devices No Longer Supported Vuforia View is no longer supported on RealWear HMT-1 devices, as RealWear has announced that the HMT-1 devices are at end-of-life and will no longer receive firmware or security updates beyond v12.6. We encourage you to upgrade to RealWear’s Navigator series for continued device support from PTC. For more information, see RealWear’s RealWear HMT-1 and HMT-1Z1 End of Security Update support notice and Firmware Update and Support Policy. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release