Vuforia Studio and Chalk Tech Tips

Vuforia Studio ATTENTION: A new Vuforia Studio Windows installer will be introduced in the first quarter of 2023. This will affect new installations and upgrades for both online and offline (restricted) installations. For more information about the changes, see our community announcement  Improvements to Advanced Model Target error handling to include more detailed information and resolutions Vuforia View There are no new features or updates for the 9.8.0 version of Vuforia View Bug fixes and minor improvements  Experience Service There are no new features or updates for the 9.8.0 version of the Experience Service

Currently, we do not recommend using Vuforia Studio with Chrome 106.0.5249.91 or later and Microsoft Edge 106.0.1370.37 due to a major issue with Chromium; Google has been made aware of the issue. Until it is resolved, we recommend using older versions of Chrome or Microsoft Edge.   Vuforia Studio The Wayfinder widget is now out of beta and full access is available. Improvements to the Wayfinder widget include: A pop-up with information about the Wayfinder widget appears when the widget is added to an experience A new Looping property is available that returns a user to the first Waypoint in the array once the last Waypoint is reached Improved ribbon density Improved property names Default gaze vector is now 90 degrees from the surface that the Waypoint is mated to Improved text label design Vuforia View Target acquisition effect is available on all mobile platforms NOTE: The model recognition for Advanced Model Targets will be visualized by a snapping effect in the experience.  HoloLens 2: Wayfinder and Waypoints are now available for 3D eyewear experiences Experience Service There are no new features or updates for the 9.7.1 version of the Experience Service

Vuforia Studio See Bug Fixes Vuforia View HoloLens: Vuforia View for HoloLens now users Vuforia Engine 10.8 Bug fixes and minor improvements Experience Service There are no new features or updates for the 9.6.0 version of the Experience Service

Vuforia Studio A beta version of the new Wayfinder widget is now available! The Wayfinder widget allows you to place Waypoints that help lead users towards a specific part of a model or place in their environment. Before you can start trying out the Wayfinder widget, you'll need to enable the widget so that it is displayed in your Widget panel. The following Creo Illustrate sequence properties are now exposed in Vuforia View for HoloLens 2 devices when stepStarted and stepCompleted events are triggered: stepDescription and duration. Vuforia View Windows: Update Vuforia View to the latest version to resolve an issue with the app crashing when gallery experiences are opened. Experience Service There are no new features or updates for the 9.5.0 version of the Experience Service.

Vuforia Studio New Page Size property for the 3D Document widget allows you to select automatic sizing based on common paper sizes Improvements to tooltips throughout the user interface to provide more details information Bug fixes Issues with occurrence path definitions have been resolved Model training processing issues for Advanced Model training have been resolved Sequence hiding issues in Preview mode have been resolved; the model is now properly hidden when configured correctly Issues with property values not being loaded to Vuforia Studio when the Experience Service is run as HTTP have been resolved Vuforia View Vuforia View is no longer supported on HoloLens (1st gen) devices. Support for HoloLens 2 devices will continue uninterrupted Bug Fixes HoloLens 2 Auto-focus issue resolved Issues with Creo Illustrate animations have been resolved Navigation issues and possible process problems when switching views have been resolved Guide views now appear correctly in new experiences that contain Area Targets Windows Auto-focus issue resolved Issue with app freezing when opening certain Gallery experiences has been resolved iOS Auto-focus issue resolved QR Code recognition issue that prevented users from opening experiences with long names has been resolved RealWear Auto-focus issue resolved Issue with Up and Down commands being unresponsive on Library page has been resolved Experience Service Studio Client ID is now configurable when installing an Experience Service with SSO authentication Ability to configure one instance of ThingWorx with multiple Experience Services Bug Fixes Experience Services configured to use SSO can now be validated in Vuforia Studio

Vuforia Studio New and Improved Model Target widget allows you to generate Advanced Model Targets for PTC Cloud-hosted Experience Services that have been enabled Vuforia Studio OS support: macOS Monterey is now supported macOS Catalina is no longer supported Bug fixes and minor improvements Vuforia View Experiences can now contain an Advanced Model Target, allowing you to view and track an object from any angle RealWear: Support for RealWear Navigator 500 Bug fixes and minor improvements Experience Service Bug fixes and minor improvements

Vuforia Studio Improvements to Model Targets when both Static Object and Car Mode are selected to provide more accurate tracking NOTE: In particular, this affects more challenging reflective objects with less features Improved memory usage, in particular, for projects using large models with multiple views Mac: macOS Big Sur is now supported OS X El Capitan is no longer supported Bug fixes and minor improvements Vuforia View Model Targets have been improved to provide more accurate tracking, in particular for more challenging reflective objects with less features Android: If not already installed, Vuforia View will prompt you to install Google Play Services for AR (ARCore) to enable better AR performance iOS Vuforia View is no longer supported on iOS 13 Bug fixes and minor improvements Experience Service Bug fixes and minor improvements

Vuforia Studio New 3D Document widget for 3D Eyewear projects which provides users access to PDF documents within the contest of an experience Bug fixes and minor improvements Vuforia View Ability to access PDF documents within the context of an experience on a HoloLens device Vuforia View is no longer supported on Vuzix M300 devices Vuforia View will no longer support iOS 13 as of March 2022 Bug fixes and minor improvements Experience Service Ability to configure system users' acess using application keys rather than IdP users (SSO) Bug fixes and minor improvements  

Vuforia Studio Support for ThingWorx 9.3 Support for sequences created with Creo Illustrate 8.1 Bug fixes and minor improvements Vuforia View Bug fixes and minor improvements Experience Service Bug fixes and minor improvements

Vuforia Studio Ability to set the distance of the 3D Audio and 3D Video widgets that have the Tagalong property enabled New ways to move around the space in your Area Target on the 3D canvas using your keyboard Support for Windows 11 Bug fixes and minor improvements Vuforia View Support for Windows 11 Bug fixes and minor improvements Experience Service Bug fixes and minor improvements

Vuforia Studio Ability to Install Vuforia Studio for offline use (Windows) New Scaling Digital Twin Experiences use case focuses on: Digital twins Identity Resolution Service (IRS) Connecting an AR digital twin to ThingWorx Object configurations ThingWorx content storage New Static Object setting when configuring the detection position for a Model Target Bug fixes and minor improvements Vuforia View iOS/Android/Windows: Added support for Model Targets with a "static" motion hint When used with Car Mode, this combination provides enhanced tracking for larger objects with reflective surfaces iOS Support for iOS 15 HoloLens: Resolved issue with component placement in certain Creo Illustrate sequences Bug fixes and minor improvements Experience Service Bug fixes and minor improvements

Vuforia Studio Bug fixes and minor improvements Vuforia View RealWear: With the Vuforia Studio 9.2.2 release, you will need to update your RealWear firmware to 12.1, as we are discontinuing support for RealWear 11.2 and 12.0. Updating to RealWear 12.1 will provide access to the most up-to-date features and support. Once you've updated to 12.1, republish your 2D eyewear projects with the latest release of Vuforia Studio - version 9.2.2. This update to RealWear firmware and republishing your projects will resolve the known issues with voice commands and widgets. HoloLens: Resolved issues with sequence order and coloring Improvements to text size and display of 3D buttons Bug fixes and minor improvements Experience Service Bug fixes and security improvements

Vuforia Studio The source URL of 3D Audio and 3D Video widgets can now be set dynamically Bug fixes and minor improvements Vuforia View Android Versions prior to 8.0 are no longer supported RealWear Beginning in August 2021, only RealWear 12.1 will be supported HoloLens Improvements to stability of Model Tracking Improved display of models defined at large scales Bug fixes and minor improvements Experience Service Bug fixes and security improvements

Vuforia Studio Support for sequences created with Creo Illustrate 8.0 Support for occlusion on Area Targets Improvements to 3D Panel widget: Ability to configure offset and snap distance Bug fixes and minor improvements Vuforia View Support for Windows Surface Go 2 Android: Support for Android 6 and 7 will be discontinued in July 2021 RealWear: Support for RealWear 11 will be discontinued in July 2021 Bug fixes and minor improvements Experience Service Support for ThingWorx 9.2 Support for RHEL 8.4 Support for Ubuntu 20.04 Support for PostgreSQL 13.3 Bug fixes and minor improvements

With release 9.1.0, Vuforia Studio now supports Area Targets. Area Targets can be used when creating spatial instructions using the surroundings as interactive elements to be explored. For example, you can use an Area Target when you want to deliver augmentations to stationary objects in a scanned environment. You'll need to create an Area Target before you can import it into Vuforia Studio to leverage the Area Target widget. Below is an overview of the required steps to create and upload Area Targets for Vuforia Studio.   Step 1: Create a Vuforia Engine Developer Account   This account is separate from your regular PTC support account and is required to generate Area Targets.   Step 2: Download a Target Generator Once you've created a Developer account, you'll need to download a target generator. The target generator you download will depend on the device used to scan your environment.   Vuforia Studio currently supports scans created with: Matterport Pro2 Camera Requires the Area Target Generator desktop application. iOS devices with LiDAR sensors Requires the iOS app Vuforia Area Target Creator to scan and create Area Targets Step 3: Create an Area Target   Creating an Area Target using the Matterport Pro2 Camera:   Log into the Vuforia Area Target Generator with your Vuforia Developer Credentials Select New Area Target from Matterport Scan Enter your Matterport token information See Retrieving Models with the Matterport™ API Token for instructions on obtaining your token ID Enter the Scanned Space ID and Area Target Name The Scanned Space field is the Matterport™ SpaceID and a unique 11-digit ID that is associated with your individual scans. Find the unique ID of your scan by opening the scanned space from your Matterport™ account. Copy the entire URL, or just the SpaceID portion as illustrated and paste it into the Scanned Space  field. Area Target name must not contain any spaces Select Create Area Target to generate an Area Target of your scan. Full instructions for creating a scan and area target using the Matterport Pro2 Camera can be found here.   Creating an Area Target using the Vuforia Area Target Creator (requires internet connection): Login with your Vuforia Developer Credentials from step 1. Select the Plus Button to create a new scan and enter a scan name Start the scan Press the Stop Button to finish the scan Select the Legacy Dataset option, then select Generate to generate an Area Target database     Step 4: Prepare your files for Studio   NOTE: All filenames are case sensitive   Area Targets created with the Vuforia Area Target Generator: Navigate to the location you entered when creating your Area Target Location defaults to C:/Users/<username>/Documents/Vuforia Areas Create a zip file titled <target_name>.zip that contains ONLY: <target_name>.dat <target_name>.xml <target_name>_authoring.glb Area Targets created with the Vuforia Area Target Creator: Share your files to your Studio authoring machine Press the Container button and swipe one of the Area Target datasets listed to the left. A share icon will appear. Press the Share icon next to a listed dataset Select your transfer method It is possible to manually pull the files directly from your device. Using iTunes or a similar file explorer, navigate to the app's AreaTargetData folder and copy the desired Area Target directory.  Ensure that your <target_name>.zip file contains ONLY: <target_name>.dat <target_name>.xml <target_name>_authoring.glb Step 5: Upload your Area Target file to Vuforia Studio Add an Area Target widget your canvas Select the green plus button next to Data set  Browse to the location of your <target_name>.zip file and select open   See our Help Center for more information on Area Targets in Vuforia Studio.

Vuforia Studio Area Targets are now supported! Area Targets bring Vuforia-powered environment tracking into your Experiences enabling you to track and augment areas and spaces. Area Targets allow users to easily navigate to the appropriate content using spatial clues, ultimately improving operational efficiency and work safety. Bug fixes and minor improvements Vuforia View Italian and Spanish languages now supported for HoloLens 2 voice commands RealWear: Fixes to provide better support and performance for RealWear OS 12; in order to leverage these enhancements, projects will need to be republished. There are a few known issues that have been reported to RealWear. For more information, see Article - CS345904 Bug fixes and minor improvements Experience Service Bug fixes and minor improvements

Vuforia Studio Bug fixes and minor improvements Vuforia View HoloLens: New swipe right action brings you to downloaded Experiences French language now supported for HoloLens 2 voice commands Bug fixes and minor improvements Experience Service New Experience Service Help Center that includes all information needed to install and deploy an Experience Service Support for Red Hat Enterprise Linux (RHEL) 8.2 Ability to retrieve information about published projects including: Project file size Publish date Username that published the project Bug fixes and minor improvements

The new 3D-Guided Service Instructions example use case walks you through creating a Vuforia Studio Experience that will allow a frontline worker to:  Find the physical location of a broken part on an object using a digital model  Search for parts on a 3D model of the object  Find and order replacement parts from a vendor using a persistent shopping cart   The 3D-Guided Service Instructions use case will walk you through the following sections: 3D-Guided Service Instructions 101: Use Attributes in Creo Illustrate   3D-Guided Service Instructions 201: Use JavaScript to Highlight Parts and Create Ionic Popups   3D-Guided Service Instructions 202: Use JavaScript to Find Parts   3D-Guided Service Instructions 301: Add Pricing Data and a Shopping Cart to a Model   3D-Guided Service Instructions 302: Add a Simple ThingWorx Service to Vuforia Studio   3D-Guided Service Instructions 303: Create a Persistent Shopping Cart Using   ThingWorx

Vuforia Studio New 3D-Guided Service Instructions tutorial that provides access to project files and step-by-step instructions Bug fixes and minor improvements Vuforia View Support for Japanese voice commands on HoloLens 2 Bug fixes and minor improvements Experience Service Bug fixes and minor improvements

Vuforia Studio New widgets for 3D Eyewear projects: 3D Press Button We recommend using a   3D Press Button   in place of the   3D Button , as the   3D Button   widget will be deprecated in a future release. A few things to keep in mind: In May, the   3D Button   widget will no longer available for new projects. This will not immediately affect existing projects that contain   3D Button   widgets, and you will still be able to edit and re-publish projects that contain them. In the future (TBD)  all existing  3D Buttons  will be transitioned to  3D Press Buttons . More information on this transition will be forthcoming. 3D Image Button 3D Toggle Button 3D Checkbox 3D Panel Ability to pin and unpin 3D Audio and 3D Video widgets in runtime German and Simplified Chinese now fully supported for HoloLens 2 voice commands If your HoloLens was set to English when you installed Vuforia View, you'll need to delete it and reinstall after you've changed your language setting to Simplified Chinese or German Bug fixes and minor improvements Vuforia View Bug fixes and minor improvements Experience Service Support for PostgreSQL 11.6 and 12.4 Bug fixes and minor improvements

Vuforia Studio New Tagalong property available for 3D Video and 3D Audio widgets Improvements to multi-select for 3D widgets Ability to delete multiple widgets Ability to assign common widget properties a value Audio widget is now available in 2D Eyewear projects Enable Tracking Events property now available on 3D Container for 3D Eyewear projects Bug fixes and minor improvements Vuforia View HoloLens: 3D audio and video widgets will now stay in a user's line of view if the Tagalong property has been enabled in Vuforia Studio Bug fixes and minor improvements Experience Service Support for PingFederate 9.3.3 Patch 5 or later (SSO only) Bug fixes and minor improvements