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II_92046741-Visitor
1-Visitor
May 20, 2021
Question

Does region affect on published experiences?

  • May 20, 2021
  • 2 replies
  • 1410 views

Hi,

 

I'm working with a client in colombia and I'm from spain, if i publish a experience they dont have access to it even if i make it public. Does region affect for some reason? Anyone knows how can i handle this? 

Best regards.

2 replies

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whity16-Pearl
16-Pearl
May 21, 2021

In my experience it doesn't have any affect.

I would check the following:

- Correct experience server is selected, rescan the QR code

- Security system may block the connection, try from other hardware or in another network

    S
    Suraj_Patil16-Pearl
    16-Pearl
    July 13, 2021

    Are you using Vuforia studio On-Pemise or PTC cloud?

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