Does region affect on published experiences?

[II_9204674]

Hi,

I'm working with a client in colombia and I'm from spain, if i publish a experience they dont have access to it even if i make it public. Does region affect for some reason? Anyone knows how can i handle this? 

Best regards.

[whity]

In my experience it doesn't have any affect.

I would check the following:

- Correct experience server is selected, rescan the QR code

- Security system may block the connection, try from other hardware or in another network

[Suraj_Patil]

Are you using Vuforia studio On-Pemise or PTC cloud?