Facing problem while using multiple sequences using list and select option

[nraichura]

Hello

I have added multiple figure in a experience and used select and list option for selecting the sequence in experience.This is working fine with vuforia studio preview while it doesn't show any list in my ios mobile device.

help me with the solution.

Thank you

[sdidier]

Hello,

In Vuforia View, in IOS mobile, collect log file.

More details here to collect the log file :

https://www.ptc.com/en/support/article?n=CS283816

• Do you have any error message reported ?

In Vuforia Studio, in Preview when opening developer tools, in Console, what are the messages reported ?

Best regards,

Samuel

[nraichura]

Hello Samuel,

Thanks for your reply i am not getting any error in log but when i am loading my experience in my iPhone 6 device it doesn't show any list in my screen.

Thank you

[sdidier]

Hello,

• Do you reproduce the same issue in Android or in an iPad?
• Is it possible to share the Experience, please ?I will test it in Android and in iPAD to check.

• Are you using a Javascript to switch between Sequences and use the Select Widget or are you using binding ?

Best regards,

Samuel

[nraichura]

Hello, Please find below QR code for accessing the experience. I am not using any javascript for select widget. Thank you

[sdidier]

Hello,

Thanks you for the QR code.

When doing these steps:

1. In Vuforia View, scan QR code
2. When Experience loaded, click the Shell Disassembly button

I have the same result in iPad and in Android:

In Android :

The items in the list are the same between both plateforms.

When clicking on the Play or Next and Previous buttons, nothing appends.

• Are we using the same steps to reproduce the problem ?
• Does I understand correctly the issue ?

Best regards,

Samuel

[nraichura]

Hello,

As you got the pop of list but in my device I couldn’t able to load that pop up of sequence list and experience is taking too much time For loading.

You got the correct steps which I am looking for but I don’t know why it’s not working with my device.

Thank you

[sdidier]

Hello,

Please share the log file.

I will compare it with mine to find a difference.

After that, I would recommand to reinstall Vuforia View.

Best regards,

Samuel

[nraichura]

Hello,

Please find below screen shot of my device in which i am getting tracking loss error earlier i am not getting such kind of errors. 

Thanks for the solution for initial vale of sequence list view.

Thank you

[sdidier · Accepted solution]

Hello,

• Do you still have tracking issue in your last test ?
• Does a new version of Experience has been published in Experience Service ?
• Does have the same environment (lights, plane surface ...etc... as the previous tests)

Best regards,

Samuel

[nraichura]

Hello ,

In Select widget  i am also not able to set the default view properly i want to set default view of sequence list from the list of figure how we can do this let me know?

Thank you

[sdidier]

Hello,

About to select a default value in a Select Widget, the solution is :

1. In Vuforia Studio, in the Project
2. In Views, in the 2D Canvas of a View,
3. Select a Select wirdget
4. In SELECT - DETAILS panel, in PROPERTIES, in Value field
5. Enter a value available in Value Field, of the List Of Value.

In the use case below, the Select Widget is populated by a javascript function :

// To populate static list with LOV (List Of Values)
$scope.populateViewBOMList = function() {

  $scope.app.params.Models_View_BOM = [
  {
    display: "Engeneering",
    value: "app/resources/Uploaded/arcade_box_ebom.pvz"
  },
  {
    display: "Manufacturing",
    value: "app/resources/Uploaded/arcade_box_mbom.pvz"
  },
  {
    display: "Service",
    value: "app/resources/Uploaded/arcade_box_sbom.pvz"
  }
  ];

  
  // Set a value by default
  //$scope.setWidgetProp( 'select-BOM', "display", "Engeneering" );  
  //$scope.setWidgetProp( 'select-BOM', "value", "app/resources/Uploaded/arcade_box_ebom.pvz" );
}

Best regards,

Samuel

[nraichura]

Hello Samuel,

I am running with shorter dead line for testing this experience can please test is as early as possible.

Thank you for your cooperation.