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Failed to validate Experience service URL

GC_9391403
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Failed to validate Experience service URL

Hello I have a problem validaton the experience service URL, the log says error to connect ECONNREFUSED.

And do not know if my ES URL it is ok. I import a project form another server and try to run in a virtual machine so the ES URL mix and do not know which of them to use. 

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2 REPLIES 2

Re: Failed to validate Experience service URL

Hello,

 

So, I have understood well, in Vuforia Studio, in a Project, Vuforia Experience Service URL is validated.

In log file of Vuforia Studio, an error is reported with ECONNREFUSED.

 

I have some questions :

  1. What is the URL of this Vuforia Experience Service ?
  2. Is it hosted at PTC by PTC Cloud or is it a trial environment or is it a self hosting with on Premise ?
  3. Are you able to access to your Vuforia Experience Service in a web browser when using an URL with this format ?

          http<s>://<Vuforia Experience Service URL>:<Port number>/ExperienceService/ping

 

Thanks in advance for your help.

 

Best regards,

Samuel

Tags (1)

Re: Failed to validate Experience service URL

one possible option to check if you URL is OK you can also call a test

<Your ExperienceService URL>/ExperienceService/properties

example when I test one PTC test server:

http://pp-2005051423cb.portal.ptc.io:8080/ExperienceService/properties

result after identificaiton with user/password is e.g. :

{"version":"8.5.4-b961","defaultDomainName":"localhost","domain_id_resolver":"https://gxi.thingworx.io/ExperienceService/id-resolution/resolutions/","enable_irs_federation":"true"}

 

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