File widget in offline mode on iOS

[mneufeld]

Hello,

I uploaded a PDF file to my experience and I used File widget pointing to such resource. I marked my experience as "Allow download for offline viewing". When I download experience and run it without any network:

- on Android it works fine, file is accessible (default PDF reader app launches with content)

- on iOS nothing happens when I click on file widget

Any idea?

[dupatel]

@mneufeld It could be due to the apple app security feature however will check and get back to you in case there is any other issue.

-Durgesh

[mneufeld]

hello @dupatel,

do you have any news?

[dupatel]

@mneufeld I am able to reproduce the issue however having hard time retrieving View logs using iPAD .

So could you please review/share View log on your device and see if there is any indication with errors?

Where to find Vuforia View logs

-Durgesh

[dupatel]

@mneufeld I checked internally and this is currently not possible in iOS due to the restriction of opening local files in the web view because of security issues.

-Durgesh