How to find Log files logfile.txt

[whity]

Hi, this is not by me. I just copied it from the ptc knowledge base. Might be helpful.

iOS

• Connect your device to a computer with iTunes on it
• In iTunes, select the device
• Select File Sharing in left side menu
• Select View in list of apps
• Drag logfile.txt to desktop

Android

• Log files are located under Android folder
  • ..\Documents\Vuforia View\
• logfile.txt is the most recent log

Windows Surface

• Log files are located at C:\Users\{userName}\AppData\Local\Packages\9CAFC431.VuforiaViewEnterprise_fvvfpfxfdh1zr\LocalState\
• File is named log<date>.text

HoloLens

• Open a web browser
• Navigate to device portal by entering the IP address of HoloLens
• Select File Explorer > Camera Roll from left side menu
• Download latest log file
  • Vuforia View must be closed to download log file

[tmccombie]

Thanks for posting this, @whity 

Here is the Knowledge Base article for everyone's reference: https://www.ptc.com/en/support/article?n=CS283816