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Image target publish fail with some logs.

jsj
13-Aquamarine
13-Aquamarine

Image target publish fail with some logs.

Hi, all

 

I tried to publish using Image target.

I just added Image target and 3d model.

and then I did published.

 

but publishing was faid with below log message.

{
"message": "{\"message\":\"An error occurred while generating targets\",\"errorCode\":\"\",\"error\":{}}"
}

 

why I failed the publish?

how can I fix it?

ACCEPTED SOLUTION

Accepted Solutions

Hi @jsj ,

so following points to clarify:

- experience service is it PTC cloud or is on premises server (in house local installed server)?

- what is the version of your experience service ?    <YourServerURL>\ExperienceService\properties  or<YourServerURL:port>\ExperienceService\properties

 

If you use Experience server on Centos or Ubuntu and it is a  local server installed on local environment then it is possibly that on your server

Resolution in this case

related links:
 

 

 

View solution in original post

2 REPLIES 2

Hi @jsj ,

so following points to clarify:

- experience service is it PTC cloud or is on premises server (in house local installed server)?

- what is the version of your experience service ?    <YourServerURL>\ExperienceService\properties  or<YourServerURL:port>\ExperienceService\properties

 

If you use Experience server on Centos or Ubuntu and it is a  local server installed on local environment then it is possibly that on your server

Resolution in this case

related links:
 

 

 

jsj
13-Aquamarine
13-Aquamarine
(To:RolandRaytchev)

Hi, RolandRaytchev  

 

after installing the mesa-libglapi package on ES, I checked that I can publish image target.

 

Thanks for your answer.

 

 

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