cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Want the oppurtunity to discuss enhancements to PTC products? Join a working group! X

Problems with PTC Installation Assistant

KT_10148871
2-Explorer
2-Explorer
‎Dec 14, 2021 02:22 PM
‎Dec 14, 2021 02:22 PM

Problems with PTC Installation Assistant

Hi

Have problem

After downloading the setup.exe file and launching it does not open.

KT_10148871_0-1639509613436.jpeg

 

The download window appears, it loads to 100%, but then nothing happens

KT_10148871_1-1639509626811.jpeg

 

Labels:
0 Kudos
Notify Moderator
1 REPLY 1
VladimirN
24-Ruby II
24-Ruby II
(To:KT_10148871)
‎Dec 14, 2021 04:25 PM
‎Dec 14, 2021 04:25 PM

1. Launch the installer as an "Administrator".

2. Try open a new "Case", here: https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

0 Kudos
Notify Moderator
Announcements

Contact Community Management
Top Tags