ThingWorx Composer not showing any entities

[dsengupta-21]

I am getting the above error while starting the composer.

Can anyone please check internally?

Thanks & Regards,

Dipika Sengupta

[AnnaAn]

Dipika Sengupta​,

Could you make sure if your user session is time out? Try to log out and log in again see if the issue persists?

Thanks,

Br,

Anna

[dsengupta-21]

Hi Anna An​,

I have tried logging out and logging in several times. But the same problem persists.

Regards,

Dipika

[ankigupta]

Hi Dipika Sengupta​,

Is this a PTC hosted instance (Trial or Commercial) or local instance?

If it is a PTC hosted instance (Commercial); I will suggest you to open a case with PTC for this issue.

Thanks,

Ankit Gupta

[dsengupta-21]

Hi Ankit,

This is the trial instance only.

Regards,

Dipika

[AnnaAn]

Hi Dipika Sengupta​,

If this is the hosted trial instance, try to login developer.thingworx.com and check your trial server status:

Try to Start Foundation Server and see if issue is gone.

Thanks,

Br,

Anna

[dsengupta-21]

Hi Anna An​

This not the account I am using. my id is dipika.sengupta@in.abb.com.

This is the page I am getting.

Regards,

Dipika

[ankigupta]

Hi Dipika Sengupta​,

I will send a mail internally to concerned Team to check.

[ankigupta]

Hi Anna An​,

This is related to ThingWorx connected with ThingWorx Experience Service.

[AnnaAn]

Ankit Gupta​,

Wow I just noticed that from the snapshot.

Thanks for letting me know.

Thanks,

Br,

Anna