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Unable to load experience with RealWear

fukano
4-Participant
4-Participant
‎Dec 17, 2019 04:54 AM
‎Dec 17, 2019 04:54 AM

Unable to load experience with RealWear

I am planning to create a Mobile project and output AR with RealWear. The AR content was displayed once the marker was recognized successfully. However, it cannot be displayed well after that.
Please take the way.

I imagine something like the following video.

https://www.youtube.com/watch?v=MaAhZgC7puw

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tmccombie
21-Topaz I
21-Topaz I
(To:fukano)
‎Dec 17, 2019 05:09 PM
‎Dec 17, 2019 05:09 PM

Can you expand on the issue you are facing once loading the experience? 

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fukano
4-Participant
4-Participant
(To:tmccombie)
‎Dec 17, 2019 11:37 PM
‎Dec 17, 2019 11:37 PM

Thank you for your reply.
Sorry for the lack of explanation.

 

1. Select Mobile-Default from the new project
2. Place ThingMark and label on campus
3. Click Publish
4. Read Experience Service URL with RealWear (HMT-1)
5. Scan ThingMark created from My ThingMark with RealWear (HMT-1)
6. "No experience found on this device 40578: 1" is displayed.

 

At first, it was possible to display AR. However, after that, message No. 6 is displayed.

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