Unable to publish experience

[dm2]

Hi,

I am not able to log in to publish an experience.

It says incorrect username or password. Attaching the log file for your reference.

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[dupatel]

@dm2: I see authorization error in the logs.

Could you please share your login userID & Experience Service (ES) URL to verify if it is valid. Also, are you able to validate ES URL ?

[05/08/2018 07:37:51] error: [twx-studio:auto_configure] 401 'GET' 'https://studio.thingworx.com/api/v1/service_details' 'Unable to retrieve service details. Response not 200 OK.' '"Not authorized"'

  -Durgesh

[dm2]

dhinesh_nil@yahoo.co.in

http://localhost:3000

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[dm2]

https://nwq6hbrx.studio-trial.thingworx.io

[dupatel]

@dm2 : Thanks for sharing details and I m checking internally.

-Durgesh

[dupatel]

@dm2 The service was down and has been up now. Could you please try now and confirm.

-Durgesh