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lxie11-Visitor
1-Visitor
January 4, 2015
Solved

The Arbortext Editor's icons is missing, why?

  • January 4, 2015
  • 2 replies
  • 1684 views

Hi,

One of our colleague meet a problem, the Arbortext Editor's icons is missing, but still have button or a black line, you can click it.

When setup the installation package and select "Repair", it will OK. But when using one day or two, the icons missed again.

I think maybe the icons files is lost, why? Is there any programs are not compatible with the editor?

Thanks!

15-01-04.JPG

Best answer by SuzanneNapoleon

I suspect a new graphics path setting is overriding the path to the icon graphics. In 6.0, the icon graphics are in Arbortext Editor\lib\dialogs. However, it is possible your icon graphics are elsewhere, such as Arbortext Editor\custom\graphics. I suggest checking startup files for graphic path settings.

2 replies

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SuzanneNapoleon12-AmethystAnswer
12-Amethyst
January 5, 2015

I suspect a new graphics path setting is overriding the path to the icon graphics. In 6.0, the icon graphics are in Arbortext Editor\lib\dialogs. However, it is possible your icon graphics are elsewhere, such as Arbortext Editor\custom\graphics. I suggest checking startup files for graphic path settings.

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lxie11-VisitorAuthor
1-Visitor
January 5, 2015

Thank you Suzanne!

I think maybe some wrong setting in CMS changed the icon graphics path, so we lost the icon graphics. When the problem occurs again, I will confirm it.

Thanks again!

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lxie11-VisitorAuthor
1-Visitor
January 6, 2015

The problem occurs again, a secure software encrypt the icon graphics, so the icons is missing.

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