- The Vuforia Experience Service Service version information can be get with the call below:
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Hello Roland: I browsed your experience using this link: https://mrerot7o.studio-trial.thingworx.io/ExperienceService/content/projects/bla/index-desktop.html?expIndex=0#/Home but I can't browse my experience: https://pp-19102315304c.portal.ptc.io/ExperienceService/content/projects/YPF2/index-desktop.html?expIndex=0#/Inicio. My Vuforia project is "YPF2" and my initial view is "Inicio". My Default Experience Service URL is http://pp-19102315304c.portal.ptc.io:8080, and my Thingworx Composer is at https://pp-19102315304c.portal.ptc.io/Thingworx/Composer/index.html Can you give me some help? Thank you
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Hi @anaclos ,
there is PTC article CS284529
with Resolution / workaround - I used the workaround of it:
Roland, I edited the file "builder-settings.json" and wrote "publishPreview": true but I can't call the experience by URL. Thank's for your help
I think you need to pay attention that the following steps are done:
- after changing the values in builder-settings.json you have to restart the studio. Means to exit it and start it again
- next you need to set the experience to publish authorization
- you need to republish the experience because only then the setting are taken in account
Hi, Roland. I folowed the steps, but I can't browse the experience. The access is public, as you can see in the image. I think my URL is wrong. I'm going to modify the URL and keep trying. Thank you.
The problem is that my server is also trial where I do not have access as admin to check the server settings.
So important is may be also the experience version. you can check it calling
I browse: http://pp-19102315304c.portal.ptc.io:8080/ExperienceService/properties and this is the response
{"version":"8.4.0-b792","defaultDomainName":"localhost","domain_id_resolver":"https://gxi.thingworx.io/ExperienceService/id-resolution/resolutions/","enable_irs_federation":"true"}
I have Administrator access to Thingworx.
also the call should contain the port number:
is the start view "Inicio" there is also Inicio.js or is only part of it / for example space in the name of the view here will lead to problem
Is publish as public ? and on this server? Often when more then one server is used - could be also a problem
Roland: I used http://pp-19102315304c.portal.ptc.io:8080/ExperienceService/content/projects/YPF2/index-desktop.html?expIndex=0#/Inicio, and Inicio is the start view with Inicio.js (In Spanish)..I don't want to waste you more time. Thanks for all the help provided!!!