Vuforia/Thingworx Voice problem on Hololens

[Asiya]

On HoloLens Device I say "Hey View,  scan ", but no reaction. On the same HoloLens Device  i say "Hey, Cortana" and I have reaction from device. What can I do for  activate voice command from view on Hololens? (I use Vuforia Studio 8.3.2 and last version on Vuforia View)

[RolandRaytchev]

Hi,

I found this old post.

Did you check in the HoloLens setting privacy if the microphone permission is allowed for the Vuforia View app?

Following steps:

[bwhelan]

Hi,

If your microphone permission is enabled as per Roland's suggestion, make sure you leave a pause between saying "Hey View" and saying "Scan". When you say "Hey View", just wait until the HoloLens generates a short acknowledgement tone, then say "Scan". You may get a response from the HoloLens asking "Did you say Scan?" to which you can answer "Yes".

Funnily enough, try using a slightly American accent also (no kidding!) as this can help!!

Regards,

Brian

[Asiya]

Hi,

Thanks you very much. I try to do it, ASAP.

[AllanThompson]

I used to have real problems with the HoloLens recognising my Australian accent and it would not pick up "Hey View" unless I used an American access like @bwhelan mentioned.  It's gotten better with updates to View and the HoloLens OS, but it's still not 100%.

Note that in addition to "Hey View" you can also say "Hey ThingWorx".  It's not in the documentation any more as it's a legacy from when it was called ThingWorx View.  I found I could get this to work much better than "Hey View".  Hopefully this won't get removed a I still prefer to use it to putting on my bad American accent.

Also, if you want to get back to Scan mode, you can just use the swipe down gesture.