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cannot publish from Vuforia studio

ValRud
3-Visitor

cannot publish from Vuforia studio

When trying to publish experience receiving error msg. Tried to clean browser but still appearing. Publishing error.PNG

2 REPLIES 2
sdidier
17-Peridot
(To:ValRud)

Hello,

 

To investigate more deeply, we need to have answers about these questions :

  1. Are you able to connect to the Trial Instance in a web browser ?
  2. Are you able to connect to the ThingWorx Platform at this URL ? 

I have checked these URLs :

In all cases, I have this result :

{"message":"Unauthorized","errorCode":"","error":{"status":401}}

I am contacting R&D to have a checkup of the platform.

After that, I will come back to you with more details.

 

Best regards,

Samuel

ValRud
3-Visitor
(To:sdidier)

Answer to the questions 1 & 2 are not able to.

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