Creo Publishing Issue

[Luar]

Hi all,

I import creo files in windchill thru creo.

After the Import and checkin the publishing/thumbnail is not working. What I need to do is to checkout the file and custom checkin and choose models and viewable so that the publishing/thumbnail worked.

The problem is the revision add even I didn’t change/modify anything just the custom checkin. Is there a way to import creo files in windchill and the publishing/thumbnail worked?

Thanks!

[Luar]

Hi Tom,

Error is gone. Thank you for that. but the publishing still not working.

Please see the wvs log.

[TomU]

Luar,

I think your "publish.cadconvert.PROE" property (2nd to last) is also set incorrectly. It may not matter though because it seems like it's being set in the wrong property file ("codebase/wvs.properties" instead of "codebase/WEB-INF/conf/wvs.properties").

If it was me, here's what I would do.

1. Stop the server.
2. Make a backup copy of site.xconf and codebase/WEB-INF/conf/wvs.properties.
3. Delete the extra file you created - codebase/wvs.properties (NOT the same as #2.)
4. Delete the second to last and third to last entries from site.xconf ("xconfmanager" and "publish...")
5. Reset the publish.cadconvert.PROE property to it's default value:

xconfmanager --reset publish.cadconvert.PROE -t codebase/WEB-INF/conf/wvs.properties -p

Start everything back up. See if publishing works.

1. Does the worker agent automatically start the worker?
2. Does the xtop process on the CAD worker automatically get started?

[Luar]

Hi Tom,

I'm done all the procedure., But still its not working. the xtop process does not start automatically.

Thanks,

Luar

[LoriSood]

The error indicates that authentication is failing. Did you create the auth.properties file with the Windchill user name and password? If so, is that information correct?

[Luar]

Yes I have auth.properties file. This is what inside in my auth.properties.

[shussaini]

Luar,

Ensure there are no spaces in between. It should be like

auth=wcadmin:serVer2004

Once you update this restart the Windchill server and try publishing again.

Regards
~Syed

[Luar]

Hi Syed,

There is no space between the user and pass. I will restart now and try it again.

Thanks,

Luar

[Luar]

Hi all,

I just re install windchill because PTC support told me to do so. Now my publishing still not working. can anybody here set a webcast so that can check my windchill or find out what seems to be the problem? because I open the case to PTC support for a month now.

Thanks,

Luar

[spai-3]

Hi Luar,

Found any solution to this problem? Even i am facing the same issue.

Thanks,

Sudeep