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How do I get the PTC Windchill printer to work?

dcosciello
2-Explorer

How do I get the PTC Windchill printer to work?

How do I get the PTC Windchill printer to work?  I try to print to a file, but I get an error message that says "Printer not activated, error code -30"

ACCEPTED SOLUTION

Accepted Solutions

Are you using the 'Print' or 'Print To File' option? The 'Print' option expects a hardware printer and will fail with this message if the Windchill printer is selected. The 'Print To File' option should successfully use the Windchill printer.

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3 REPLIES 3

Additional message that pops up is "Device is not ready".

Are you using the 'Print' or 'Print To File' option? The 'Print' option expects a hardware printer and will fail with this message if the Windchill printer is selected. The 'Print To File' option should successfully use the Windchill printer.

Thank you Chris.  That did it!

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