How do I get the PTC Windchill printer to work?

[dcosciello]

How do I get the PTC Windchill printer to work?  I try to print to a file, but I get an error message that says "Printer not activated, error code -30"

[dcosciello]

Additional message that pops up is "Device is not ready".

[ChrisSpartz · Accepted solution]

Are you using the 'Print' or 'Print To File' option? The 'Print' option expects a hardware printer and will fail with this message if the Windchill printer is selected. The 'Print To File' option should successfully use the Windchill printer.

[dcosciello]

Thank you Chris.  That did it!