WINDCHILL INSTALLATION ON WINDOWS 10

[mkh]

Hi All,

Trying to install WC 11, M030 on windows 10 (64 bit). After having done the initial setup, when the PSI proceeds to install, it progresses to 6-7% and then quits. Here's what the log says :

2018-01-29 14:58:11 - ###################################################
INFO 2018-01-29 14:58:11 - Running javasdk Installer
INFO 2018-01-29 14:58:11 - ###################################################
DEBUG 2018-01-29 14:58:11 - calling executeInstaller(E:\WC\MED-60703-CD-110_M030_Java development kit (JDK) for windchill 11.0)
DEBUG 2018-01-29 14:58:11 - Processing subinstaller assembly (javasdk): timer.start
INFO 2018-01-29 14:58:11 - Running: /usr/local/bin\cscript.exe //E:vbscript E:\WC\MED-60703-CD-110_M030_Java development kit (JDK) for windchill 11.0\setup.vbs WAIT LAX_VM C:\Users\root\AppData\Local\Temp\I1517217846\Windows\resource\jre\bin\java.exe -f E:\ptc\PSI\installer\PSITempProps\javasdk-installer.properties -DMULTI_PROGRAM_EXEC=1
ERROR 2018-01-29 14:58:11 - java.io.IOException: Cannot run program "/usr/local/bin\cscript.exe": CreateProcess error=2, The system cannot find the file specified
DEBUG 2018-01-29 14:58:12 - Installation is Aborting. The installation cannot continue.

FATAL 2018-01-29 14:58:27 - Aborting installation.
FATAL 2018-01-29 14:58:27 - Installation is Aborting. The installation cannot continue.

FATAL 2018-01-29 14:58:27 - javasdk installation has failed.
FATAL 2018-01-29 14:58:27 - aborting: original exit_code = 2
FATAL 2018-01-29 14:58:27 - aborting: normalized exit_code = 2
DEBUG 2018-01-29 14:58:27 - SHUTDOWN REQUESTED
DEBUG 2018-01-29 14:58:27 - (X) commiting registry
DEBUG 2018-01-29 14:58:27 - (X) shutting down service manager
DEBUG 2018-01-29 14:58:28 - (X) cleaning up temporary directories
DEBUG 2018-01-29 14:58:28 - Exiting with exit code: 2
DEBUG 2018-01-29 14:58:28 - Exception in thread "Thread-41"
DEBUG 2018-01-29 14:58:28 - Flexeraacf$aac: Cannot run program "/usr/bin/sh": CreateProcess error=2, The system cannot find the file specified
DEBUG 2018-01-29 14:58:28 - at Flexeraacf$aaa.run(Unknown Source)
DEBUG 2018-01-29 14:59:05 - FCBatch: Could not run script C:\Users\root/cbe.5120fade161413f148e : Exception in CertifiedBourneExec.doExec(): Died waiting for stdout/stderr pipes.
DEBUG 2018-01-29 14:59:05 - Exception in thread "Thread-42"
DEBUG 2018-01-29 14:59:05 - Flexeraacf$aac: Cannot run program "/usr/bin/sh": CreateProcess error=2, The system cannot find the file specified
DEBUG 2018-01-29 14:59:05 - at Flexeraacf$aaa.run(Unknown Source)
DEBUG 2018-01-29 14:59:43 - FCBatch: Could not run script C:\Users\root/cbe.e89b6a92161413fa6c7 : Exception in CertifiedBourneExec.doExec(): Died waiting for stdout/stderr pipes.
DEBUG 2018-01-29 14:59:43 - cleanUp()
DEBUG 2018-01-29 14:59:43 - calling cleanUpUNIX()
DEBUG 2018-01-29 14:59:43 - Command.run(): Cannot run program "/bin/sh": CreateProcess error=2, The system cannot find the file specified

Tried setting up the java environments...but to no avail.

Updated the drivers as well.. 

Tried running the JDK from PTC as well. . But doesn't work.! 

Any help would be highly appreciated...

Regards,

[Vincent-Kulak]

Hi @mkh

• Windows 10 is unsupported even in "Development and Test Systems"
• Please don't rename your folder source like that "MED-60703-CD-110_M030_Java development kit (JDK) for windchill 11.0" , my own but PTC hate that ( extra space, special character etc.. )
• Please attach full log

I think the PSI doesn't detect Windows 10, because the first error is UNIX Path

ERROR 2018-01-29 14:58:11 - java.io.IOException: Cannot run program "/usr/local/bin\cscript.exe"

[mkh]

Hi @Vincent-Kulak

Thanks for replying. Please find attached the log.

Have renamed just to make things easy and avoid confusion- i have kept the extracted and zipped files in the same place. Have a look: 

Awaiting your reply! 

Regards,

[Vincent-Kulak]

The running command used by PSI is incorrect

Exemple in my log:

INFO   2017-01-09 14:38:47 - Running:  C:\Windows\system32\cscript.exe //E:vbscript etc...

Yours: 

INFO   2018-01-29 14:58:11 - Running:  /usr/local/bin\cscript.exe //E:vbscript 

I think this is platform related, You can try same configuration on Virtual machine ( Windows 7/8 )

FYI i manage my sources like this:

[mkh]

Thanks for the renaming tip. Retrying again.

Used the method specified in Article - CS225837 to run the PSI...

Btw, have you installed WC11 on windows 10?

[Vincent-Kulak]

Only on 2012 R2 x64 and Ubuntu 16.04 sorry

[imendiola]

I have installed Windchill 11.1 on Windows 10 with no errors. For previous releases I was using Windows 7...

[ptc-4545329]

To install windchill11.0 on windows 10, set following java option. 

JAVA_TOOL_OPTIONS => "-Dos.name=Windows 7" 

in environment variable => system variable 

it worked for me

Thanks & Regards

Saravanan

[imendiola]

Windchill 11.1 is the first release where the installer is able to run in Windows 10. For previous releases you should use Windows 7 for development encironments...

Regards