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Which document? Are you getting an out of memory issue or a very long running test? Which one's were executing when it froze?
Checking the Upgrade Essential box
here is the case from PTC knowledge base
Article - CS242299 - WinDU hangs in Windchill PDMLink 11.0 (ptc.com)
Thx
-Chirag
This is what I see
I started well over an hour ago.
Did you get prompted for authentication already? If not, the authentication window could be in the background.
No it did not prompt me for authentication.
I checked, nothing waiting in the background.
If you did not get prompted for authentication and did not provide authentication in the command line, its likely stuck there.
Try authenticating prior to running windu
windchill --javaargs="-Dcom.ptc.net.auth.user=wcadmin -Dcom.ptc.net.auth.password=<password>" wt.auth.Authentication
tried this too....no luck
Try running this command,
windchill --javaargs="-Dwt.auth.trustedAuth.username=wcadmin" --jap=wt.properties?com.ptc.windchill.upgrade.tools.windu.java.args --cpp=wt.properties?com.ptc.windchill.upgrade.tools.classpath com.ptc.windchill.windu.Windu
https://www.ptc.com/en/support/article/CS151715?source=search
