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C
ChiragBarot5-Regular Member
5-Regular Member
September 8, 2023
Question

WinDU Freez

  • September 8, 2023
  • 2 replies
  • 2415 views
I am using Windchill PDMLink Release 11.0 and Datecode with CPS M030-CPS11

WinDU Freezes.

Tried suggested tech on PTC document, didn't work

Any suggestions?

    2 replies

    avillanueva
    23-Emerald I
    avillanueva23-Emerald I
    23-Emerald I
    September 8, 2023

    Which document? Are you getting an out of memory issue or a very long running test? Which one's were executing when it froze?

    C
    ChiragBarot5-Regular MemberAuthor
    5-Regular Member
    September 8, 2023

    Checking the Upgrade Essential box

     

    here is the case from PTC knowledge base

    Article - CS242299 - WinDU hangs in Windchill PDMLink 11.0 (ptc.com)

     

    Thx

    -Chirag

    S
    SWeiler_994026116-Pearl
    16-Pearl
    September 8, 2023

    Did you get prompted for authentication already? If not, the authentication window could be in the background.

    C
    ChiragBarot5-Regular MemberAuthor
    5-Regular Member
    September 8, 2023

    No it did not prompt me for authentication.

     

    I checked, nothing waiting in the background.

    avillanueva
    23-Emerald I
    avillanueva23-Emerald I
    23-Emerald I
    September 8, 2023

    If you did not get prompted for authentication and did not provide authentication in the command line, its likely stuck there.

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