WinDU Freez

[ChiragBarot]

I am using Windchill PDMLink Release 11.0 and Datecode with CPS M030-CPS11

WinDU Freezes.

Tried suggested tech on PTC document, didn't work

Any suggestions?

[avillanueva]

Which document? Are you getting an out of memory issue or a very long running test? Which one's were executing when it froze?

[ChiragBarot]

Checking the Upgrade Essential box

here is the case from PTC knowledge base

Article - CS242299 - WinDU hangs in Windchill PDMLink 11.0 (ptc.com)

Thx

-Chirag

[ChiragBarot]

This is what I see

I started well over an hour ago.

[SWeiler_9940261]

Did you get prompted for authentication already? If not, the authentication window could be in the background.

[ChiragBarot]

No it did not prompt me for authentication.

I checked, nothing waiting in the background.

[avillanueva]

If you did not get prompted for authentication and did not provide authentication in the command line, its likely stuck there.

[SWeiler_9940261]

Try authenticating prior to running windu

windchill --javaargs="-Dcom.ptc.net.auth.user=wcadmin -Dcom.ptc.net.auth.password=<password>" wt.auth.Authentication 

[ChiragBarot]

tried this too....no luck

[ANNA_02]

Try running this command,

windchill --javaargs="-Dwt.auth.trustedAuth.username=wcadmin" --jap=wt.properties?com.ptc.windchill.upgrade.tools.windu.java.args --cpp=wt.properties?com.ptc.windchill.upgrade.tools.classpath com.ptc.windchill.windu.Windu

https://www.ptc.com/en/support/article/CS151715?source=search