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Help with this incompatibility error when preparing for 3D printing

rundmc
4-Participant

Help with this incompatibility error when preparing for 3D printing

When I was trying to prepare a design from class for 3D printing I received the following error:

 

"The file C:\...\Creo3D\Creo 6.0.20\Common Files\text\3d-printing\prin3d_certified.conf was created with a commercial version of Creo Parametric and is not compatible with the version of Creo Parametric Student Edition (for educational use only) you are running." 

 

Is there anyway to resolve this?

Thanks.

1 REPLY 1


@rundmc wrote:

When I was trying to prepare a design from class for 3D printing I received the following error:

 

"The file C:\...\Creo3D\Creo 6.0.20\Common Files\text\3d-printing\prin3d_certified.conf was created with a commercial version of Creo Parametric and is not compatible with the version of Creo Parametric Student Edition (for educational use only) you are running." 

 

Is there anyway to resolve this?

Thanks.


Hi,

Email your request to academicsupport@ptc.com
-OR-
enter your request on http://support.ptc.com/appserver/support/academic_case_logger/academic_case_logger.jsp


Martin Hanák
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