Creo View Express 10 does not open

[JAntunes]

Hi! i've installed creo view express but i can't get it to work, i dont get any error message, it just does not open.

[MartinHanak]

Hi,

do you have Windows operating system installed?

Look into Event Viewer. Maybe you will find error message.

[JAntunes]

I do get an error on event viewer, and theres a resolution on Article - CS302448, but it's for older versions, i've tried it anyways, but with no success.
I've tried in 4 different laptops, same thing on all of them.

[MartinHanak]

Hi,

how did you set PVIEW_LANG=en ?

[MartinHanak]

On https://support.ptc.com/help/creo/view/r9.0/en/index.html#page/creo_view/install_config_guide/Starting_Creo_View_and_Modifying_an_Installation.html I found this ... try setting PRO_LANG=english, too,

Setting the Language

By default, the language of the Creo View user interface is determined according to your operating system’s settings. To set a different language for Creo View from the operating system language, use the environment variables described below.

The generic environment variable, LANG, sets one language for all programs on your machine. You can use PTC-specific variables to designate another language for one or more programs:

•PVIEW_LANG—Creo View

•PRO_LANG—Creo Parametric and its associated applications. When you set this variable, you must also set PVIEW_LANG. This is true even if you want the same value for PRO_LANG and PVIEW_LANG.

[MartinHanak · Accepted solution]

You can also contact PTC Support if you are active Creo customer.

[JAntunes]

i found my mistake, i was adding the variable in the user variable instead of the system variables.