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Hello all,
I encoutered a problem when I opened the proToolkit help file.
The error shows as follows, does anyone know how to solve it?
Thanks in advance.
I tried to install JAVA7 ,but also failed.
Hi,
see following documents
https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS133402
https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS179112
MH
Thanks for your answer.
I read these articles ,it seems the problem is solved only for Creo3.0, now I am using Creo2.0, so it seems doesn't work.
Hi,
Uninstall your java application and download Java 6. It is due to the java version issue. For creo 2.0 use java 6.
Java Archive Downloads - Java SE 6 using this link to download java 6 runtime.
Reg,
Vel
Hello, I installed
but still can't work.
Hi,
Try to use Internet Explorer and use IEPlugin.html from <creoprotoolkitloadpoint>/protkdoc/IEPlugin.html. Hope it works.
Reg,
Vel
You need to configure your permissions for Java applets.
Follow the instructions from this document created by Joshua Bryant
thanks for your help.
I will give up to run the java application.