IoT Tips

Background: Customer machines create files containing data, configuration, log data, etc. These files may contain critical information for service technicians about the asset and its data. How can you make sure you get this important information to the Cloud as soon as it’s available? Use File Watcher, a standard tool available with Firewall-Friendly Agents. You can configure File Watcher to monitor a directory or file specification and automatically upload the file(s) to the Axeda Cloud. By monitoring selected directories and files on the device, the File Watcher determines which files have changed or appeared and then upload those files to the Axeda Cloud Server. Sometimes the size of the file being written or copied into the file watch target is large enough that it takes time to complete. Without taking the right precautions, the file upload may try to start before the file creation process is completed. Recommendations: To ensure that large files don’t cause problems, we recommend using a “move” or “rename” operation instead of a file copy operation to place your file into a watched directory. Unlike a “copy” operation, using autonomous operations like move or rename will ensure that the Agent doesn’t detect a file is in the midst of growing and prematurely begin to upload that operation. In situations when it isn’t possible to use the autonomous “move” or “rename” operations, you can implement a delay. Setting a delay in the File Watcher configuration will prevent the Agent from sending files to the Axeda CloudServer before those files have transferred completely to the watched file directory. Finally, use file compression wisely. You need to balance the benefits from compressing files before sending with the potential adverse impact that compression will have on the Agent. Compressing very large files BEFORE sending to the Platform will affect the Agent; however, compressing smaller files can be beneficial. If the Agent’s computer is of lower power, the CPU may have to work overtime to compress huge files or to send huge uncompressed files. As a general rule, compressing files before sending is recommended. However, depending on your Agent and network setup, it may prove more beneficial to stream uncompressed files rather than compress first and then send. Need more information? For information about configuring and using file watchers, see the Axeda® Builder User’s Guide (PDF) or the online help in Axeda Builder.

<p>We live in a connected world where we can (want!) to receive instant updates and notifications. ThingWorx leverages the power of Web 2.0 and its Always-On technology to deliver that, but our friendly SMS providers have also provided an easy and powerful way that can be used to deliver SMS notifications right to your phone. Email to Text!</p><div>Set up a 'notification' Thing using our MailServer Template, set up your outgoing e-mail server and you are now ready to invoke the 'SendMessage' service on a given event. All you need now is the email address of your SMS number, which you can find by following this link: <a href="http://sms411.net/how-to-send-email-to-a-phone/" target="_blank"><span style="font-size:8.5pt;line-height:115%;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">List of e-Mail to SMS  addresses</span></a></div><p class="MsoNormal"><o:p></o:p></p><div><p class="MsoNormal"><o:p></o:p></p></div><p></p>

Connecting to other databases seemed to be a hot desirable from our training feedback. So we've just added a video tutorial in the Wiki for connecting ThingWorx to SQL Server (or SQL Server Express). See topic 7.04 or go to the Video Appendix. In essence connecting to other databases like mySQL or Oracle will work the same way except you will have to change the Database URL and JDBC reference. Also let me take this opportunity to wish everyone a blessed holiday season!

One commonly asked question is what are the correct settings for the Configuration Tables tab when creating/setting up a Database Thing to connect to a SQL Server (2005 or later) database.  There are a couple of ways to do this but the tried and true settings are listed below. connectionValidationString - SELECT GetDate() jDBCConnectionURL - jdbc:sqlserver://servername;databaseName=databasename jDBCDriverClass - com.microsoft.sqlserver.jdbc.SQLServerDriver Max number of connections in the pool - 5 (this can be modified based on number of concurrent connections required) Database Password - databaseusername Database User Name - databaseuserpassword <br> The jdbc driver file sqljdbc4.jar is by default installed with the ThingWorx server.  It is located in TomcatDir\webapps\Thingworx\WEB-INF\lib\

Remember that when you are calling an external URL to fetch data via an API call to another system that you must encode special characters specifically. For example the URL that you may type into a browser to test may look like this: https://someserver.somwhere.com:443/apicall?parameter1=test string&parameter2=test^number but when scripting that into a string variable you'll need to replace the space and the carrot with the proper encoded values (%20 and %5E) var params = { username : "me", password : "password", url : "https://someserver.somwhere.com:443/apicall?parameter1=test%20string&parameter2=test%5Enumber", ignoreSSLErrors : false, timeout : 60, headers : headers }; var result = Resources['ContentLoaderFunctions'].LoadXML(params); also note that in this instance we're making a secure connection therefore port 443 (typically the default) was explicitly specified...