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Hi @ptc-4296078
It seems you are launching Mathcad through Remote desktop session.
If node-lock license is configured, PTC application cannot be accessed via Remote Desktop session or Terminal Services connection
Physical access to the station is mandatory to enable successful startup of Creo Parametric when using a Locked license file
This is working correctly as per product specification for PTC applications
Thanks,
Vipul
Hi @ptc-4296078,
Share the screenshot of the license window by performing the below steps.
Launch Mathcad > Click on M icon on top top left corner > Options > License tab > Capture the screenshot of the window and share it.
Thanks,
Vipul
Hi @ptc-4296078
It seems you are launching Mathcad through Remote desktop session.
If node-lock license is configured, PTC application cannot be accessed via Remote Desktop session or Terminal Services connection
Physical access to the station is mandatory to enable successful startup of Creo Parametric when using a Locked license file
This is working correctly as per product specification for PTC applications
Thanks,
Vipul
Thanks for the help, Vipul.