I am using Mathcad Prime Release 5.0 and Datecode5.0.0.0
I was using Mathcad Prime to perform a series of calculations. After attempting to edit the amount of decimal places I wanted to display, the application froze and then crashed. Before crashing, the file I was working in had saved, however when I attempt to reopen the saved file, the application prompts me with the message written below in the "Error Messages or Warnings" section. I has saved my original file once I created it, however I had not periodically saved while working. The file that did save, saved as a new file on my computer. I was roughly 5 pages into the file and would like to recover my work if at all possible. I am working on a very time sensitive project that will be greatly impacted if this file cannot be recovered.
Thank you in advance, Austin Picaso
Here are the errors that I faced
The file type is not supported.
Log file is located at
C:\ProgramData\PTC\Mathcad
Prime\Logs\MathcadPrime_Exception_20230728_155458.log
